RUND

RUND: AI phone assistant for car dealerships and workshops

RUND is an AI platform for car dealerships and repair workshops whose digital employee, Kurt, answers the phone when staff are at the lift or with a customer. Kurt books appointments during the call, answers status questions and passes everything else to the right person with a summary, around the clock and from the business's existing number.

Key Features

• Always answers: Kurt takes calls at peak times, during lunch breaks and after closing, with no busy signal and no hold queue.
• Booking on the call: Kurt offers free slots and books directly in the connected workshop planner, DMS or calendar for servicing, tyre changes, HU inspections or test drives.
• Caller recognition: Customers are identified by their phone number, together with their vehicle and licence plate.
• Status updates: Kurt answers questions such as whether a car is ready when the DMS is connected.
• Routing with context: Requests Kurt should not handle go to the right department, location or employee, pre-qualified and with a summary.
• SMS confirmations: A confirmation is sent by SMS straight after booking or while the call is still running.
• Call documentation: Every call ends with a summary and a next step: an appointment, a transfer or a note for the team.
• Integrations: Kurt books in SFK Bücher, Nextlane (eCaros) and repareo, and through repareo in zeitmechanik, with soft-nrg, TyreLine, Microsoft Outlook and Google Calendar connected in beta.
• Keeps your number: Kurt connects through call forwarding to the existing number and phone system, and the business decides whether he answers always, when lines are busy or outside opening hours.

Use Cases

• Independent workshops: Keeping the phone covered while mechanics work on vehicles in the hall, so the team can keep working on the car.
• Dealerships: Booking service appointments and test drives and passing sales enquiries to the right person.
• Dealer groups: Organising customer contact across several locations and departments.
• Specialist businesses: Tyre services, commercial vehicle and two-wheeler businesses, with Kurt set up for their own requests and processes.

Pricing

Kurt starts at €199 per month plus VAT and can be cancelled monthly, with the package agreed in a demo. A free test call number is listed on the site, and businesses can run a free 7 to 14 day pilot with real calls.

Getting Started

• Website: rund.ai
• AI phone assistant: rund.ai/produkte/voice
• Integrations: rund.ai/integrationen

RUND is built for motor trade businesses that lose jobs when the phone goes unanswered and want calls turned into booked appointments.