DealerAI

DealerAI: Voice AI and lead agents for car dealerships

DealerAI is a multi-agent AI platform for car dealerships and auto groups that combines a website chatbot, automated lead follow-up and a Voice AI phone agent. The voice agent answers sales, service and parts calls during busy hours and after close, looks up records and books appointments into the DMS while the caller is still on the line.

Key Features

• Speech-to-speech conversations: Replies as soon as the caller stops talking and handles interruptions and mid-sentence changes of topic without losing context.
• Live DMS and CRM actions: Pulls service history, parts and inventory during the call, books service and sales appointments into Xtime, Tekion or the CRM, and writes a summary to the customer record.
• Overflow and after-hours coverage: Sits behind the dealership's existing phone tree and picks up the calls staff cannot reach, including weekends and holidays.
• Multilingual calls: Speaks 30+ languages and follows a caller who switches language mid-call without a transfer.
• Department personas and routing: Runs one virtual receptionist or dedicated lines per department, with separate scripts, knowledge and guardrails for sales, service and parts, and transfers to a person with the call context attached.
• Context-adaptive tone: Shifts delivery to the call, for example calmer on roadside or warranty calls and brighter on new-vehicle and trade-in enquiries.
• Telephony: Calls are routed from the existing phone system via Twilio or SIP, with caller ID, history and rooftop context attached on pickup.
• Chatbot and Reach: A website and SMS chatbot qualifies shoppers and books appointments, while Reach runs follow-up sequences across SMS, email and voice.
• Integrations and security: Connects to inventory feeds, CRMs through ADF leads, Xtime, Tekion, TMS and eLeads, with Zapier and n8n connectors, and lists SOC 2 and PIPEDA compliance.

Use Cases

• Service drives: Book service appointments from inbound calls, including outside opening hours.
• BDC overflow: Absorb peak call volume so staff can focus on calls that need a person.
• Multilingual markets: Serve callers in their own language without bilingual staffing around the clock.
• Auto groups: Combine chat, follow-up and phone coverage across several rooftops.

Pricing

Voice is an add-on to a Chatbot plan ($599 CAD per rooftop per month) or a Reach plan (from $1,199 CAD). Voice Starter costs $499 CAD per rooftop per month with 400 minutes, Voice Pro costs $1,199 CAD with 1,000 minutes, and auto groups get custom quotes. Additional usage and taxes are extra.

Getting Started

• Website: dealerai.com
• Voice AI: dealerai.com/products/voice
• Pricing: dealerai.com/pricing
• Docs: docs.dealerai.com

DealerAI suits dealerships that want phone, chat and lead follow-up handled by connected AI agents that share inventory, calendar and CRM data.