Clearline

Clearline: AI employee for car dealerships

Clearline is an AI platform for car dealerships that answers sales, service, parts and finance calls, follows up with leads and books appointments. Its agent, Luna, works day and night across phone, text, email and web chat, and every conversation is logged to a customer record that the dealership team can review or take over.

Key Features

• Inbound calls: Picks up sales, service, parts and finance calls in seconds, works out what the caller needs without a phone tree and brings in the right person with the full context when a human is needed.
• Booking on the call: Checks the live calendar, books the test drive or service visit before the caller hangs up, confirms by text and records the outcome.
• Campaigns: Works aged sales leads, untouched web forms, lease maturities and lapsed service customers by phone, text and email until they book, opt out or need a person, adjusting channel and timing as it goes.
• Scheduler: Books test drives and service visits around the clock, follows up by text when a customer starts booking and does not finish, and rebooks cancellations and no-shows.
• Web chat: Answers inventory, trade, finance and service questions on the dealer website, books appointments from the chat and follows up by text when a visitor leaves mid-conversation.
• Self-updating CRM: Logs calls, texts and chats to the customer with a summary, flags stalled leads, sentiment shifts, trade-in mentions and overdue service, and drafts the next follow-up message for staff to review.
• Workflows: A visual canvas combines triggers such as record events, schedules and webhooks with AI steps that classify and summarize enquiries, then sends texts or emails, places calls, updates records or notifies a teammate.
• Handoff and opt-outs: Hands off when the customer asks or when the store's rules say it should, and stops on the channel where a customer opts out and records the request.
• Integrations: Connects to the dealership's phone system, SMS, email, web chat, CRM, DMS and calendar, with a guided 14-day rollout that covers kickoff, playbook, integrations, testing and go-live.

Use Cases

• Sales teams: Call and text every new web lead within seconds and book test drives onto the team's calendar.
• Service departments: Answer service calls during busy hours and after close, and run maintenance reminders, recall outreach and win-backs.
• Lease maturity outreach: Contact customers nearing lease end about upgrade options.
• Aged lead re-engagement: Work leads that went quiet with fresh inventory and trade-in prompts until there is an outcome.

Getting Started

• Website: useclearline.com
• Inbound calls: useclearline.com/product/inbound

Clearline is built for dealerships that want calls, follow-up and bookings handled by AI across sales and service while staff keep full visibility of each conversation.