Voxyhealth

Voxyhealth: Voice AI Agents for Healthcare Providers

Voxyhealth provides AI voice agents designed to handle patient calls, book appointments, and close care gaps for healthcare providers and health plans. The platform offers specialized voice agents to automate intake, triage, scheduling, and proactive outreach, allowing staff to focus on in-person patient care rather than managing phone lines.

Key Features

• 24/7 Availability and Zero Wait Time: Answers calls on the first ring, providing live coverage during nights, weekends, and holidays.
• Multilingual Support: Built-in support for over 20 languages to serve diverse populations without specialized bilingual hires.
• EHR Integration: Direct write-back capabilities to electronic health record systems including Athena, Allscripts, and NextGen.
• Smart Escalation: Features automatic human handoff with full context when necessary.
• Enterprise-Ready Security: End-to-end HIPAA compliance, SOC 2 certification, AES-256 encryption at rest, and US-only data processing.
• Usage-Based Pricing: Operates on a pure usage-based pricing model with zero fixed costs.

Use Cases

• Healthcare Providers: Automates inbound front desk tasks like scheduling, Rx refills, lab results, and referrals, as well as outbound tasks like appointment reminders and no-show recovery.
• Health Plans and Payers: Manages inbound inquiries for eligibility checks, claims status, and prior authorizations, while conducting outbound campaigns for care gap closure (such as HEDIS, Annual Wellness Visits, and mammograms).

Getting Started

Website: https://www.voxyhealth.ai

Voxyhealth enables healthcare organizations to scale their patient engagement instantly, reducing call center costs while ensuring every patient call is answered and every care gap is addressed.