Omniloy

Omniloy

Omniloy is a Spanish healthcare AI company with hubs in Madrid and Valencia. It builds two agents for hospitals: MarIA answers patient calls, WhatsApp and web chat for reception and follow-up, and SofIA turns consultations into clinical notes with suggested codes. The company says its agents run at 24 healthcare sites in Spain.

Key Features

• MarIA voice reception: Answers inbound calls 24/7, classifies intent and books, changes or routes appointments, with conversational latency the company states as under 500 ms.
• Outbound follow-up: Places reminder, confirmation and satisfaction survey calls, with WhatsApp and SMS as additional channels.
• HIS/EHR integration: Connects to systems such as Dedalus, IQVIA and SINA Suite, retrieves patient history and verifies identity against HIS data before acting.
• SofIA clinical scribe: Transcribes the doctor-patient conversation in real time into a structured SOAP note with ICD-10 codes and exports it to the HIS/EHR.
• Human escalation: Transfers calls to the right professional when a request needs human intervention.

Use Cases

• Hospital switchboard: Answer patient calls and book appointments without hold queues.
• Appointment adherence: Automated reminders and confirmations after each visit.
• Clinical documentation: Generate visit notes from the consultation conversation.
• Revenue cycle: Propose ICD codes from clinical notes for coding review.

Getting Started

Request a demo or book a call with the team: https://www.omniloy.com/