Clarion

Clarion: Conversational AI for Patient Communication and Clinic Automation

Clarion is a conversational AI platform designed to automate phone-based workflows for healthcare clinics and practices. By handling patient calls, scheduling, refills, billing inquiries, and more, Clarion frees staff from repetitive phone work, reduces administrative costs, and delivers a seamless, 24/7 patient experience across voice, text, and web channels.

Key Features

• 24/7 Patient Engagement:
  Instantly answers every patient call, text, or message at any time, providing consistent, high-quality service and eliminating missed calls.

• Automated Scheduling and Routine Tasks:
  Converts inquiries into bookings, manages appointment reminders, processes refills, and handles billing questions automatically.

• Seamless EHR and System Integration:
  Connects directly with your EHR and practice management systems to process appointments, access patient data, and execute real actions securely.

• Customizable AI Agents:
  Train your AI to speak and interact like your best staff member, with tailored personality, knowledge, and workflows.

• Multi-Channel Support:
  Engage patients via phone, SMS, and web, meeting them on their preferred channel.

• Live Performance Monitoring:
  Access real-time dashboards to track patient needs, interaction quality, and automation effectiveness.

• Staff Empowerment:
  Enables seamless handoffs to human staff with full context and clear action items for quick resolution of complex issues.

• Enterprise-Grade Security:
  Protects patient data with encryption, strict access controls, audit trails, and compliance with healthcare standards.

• Outcome-Based Pricing:
  Only pay when the AI successfully resolves a patient issue or request, aligning Clarion’s goals with your clinic’s success.

• Rapid Deployment:
  Go live in days, not weeks, with dedicated onboarding and support.

Use Cases

• Automating appointment scheduling and reminders

• Handling refills and billing questions

• Reducing no-shows and cancellations

• Capturing after-hours demand and filling schedule gaps

• Providing multilingual support (English and Spanish, with more languages coming)

• Freeing staff for higher-value patient care

Model Selection

• Customizable AI Agent:
  Adapt the AI’s workflows, tone, and knowledge base to match your clinic’s protocols and brand personality.

• Workflow Integration:
  Integrate with existing phone systems, EHRs, and practice management tools using secure APIs and industry standards (HL7, FHIR).

Getting Started

• Website: clarionhealth.com

• Product Overview: Visit the homepage for features, case studies, and customer testimonials.

• Try Clarion AI: Request a demo or trial directly from the website.

• Contact & Support: Use the contact page for onboarding, technical questions, or tailored solutions.

• API Documentation: Reach out for secure RESTful API access and integration support.

Clarion enables clinics to deliver better patient experiences, reduce administrative burden, and grow their practice by automating phone-based workflows with empathetic, reliable conversational AI.