Mindoo

Mindoo: The AI Operating System for Hospitals

Mindoo is an AI operating system designed for hospitals to manage workflows around patient care. Deployed on-site by engineers, the platform provides a hospital-owned data foundation and utilizes AI agents to handle tasks such as patient communication, consultation preparation, and medical file coding. It integrates with existing Electronic Health Records (EHR) to capture structured, coded data at the point of care across over 25 specialties and 50 languages.

Key Features

• Intake Agent: Collects patient symptoms and history over the phone in their own language before visits, generating a clinical note coded in SNOMED CT.
• Reception Agent: Answers routine calls, handles bookings, rescheduling, and simple requests around the clock.
• Follow-up Agent: Checks in on patients after visits to monitor recovery and flags urgent issues for human review.
• Scribe Agent: Works in the background to draft clinical notes, letters, and orders.
• Medical Coding: Reads clinical documentation and proposes justified SNOMED CT and ICD-10 codes for validation.
• Q&A Agent: Answers internal staff questions using hospital protocols and uploaded documents, providing source references.
• Agent Builder: Allows clinical teams to configure new workflows and agents in plain language without requiring IT tickets.
• Five-Layer Architecture: Comprises Execution, Agentic, Interoperability, Data, and Compute layers, offering on-premise deployment and private cloud options.
• Governance and Compliance: Features continuous evaluation, role-based access, and full audit trails. Architected around GDPR, the EU AI Act, and Medical Device Regulation (MDR).

Use Cases

• Pre-visit Intake: Ensuring consultations start prepared by gathering patient history beforehand.
• After-hours Reception: Providing 24/7 answers to routine calls and booking requests.
• Patient Routing: Directing patients to the right specialist on the first call.
• Post-discharge Follow-up: Calling patients days after discharge to ask about warning signs and monitor recovery.

Getting Started

Website: https://mindoo.ai/

Mindoo partners with healthcare teams across Europe to deploy AI agents that work alongside hospital staff. By automating routine documentation, coding, and patient communication, the platform ensures hospitals retain ownership of their data while maintaining strict clinical governance and human oversight.