Mihup

Mihup

Mihup is a Kolkata-based voice AI company founded in 2016, with offices in Bengaluru, Pune and Singapore. It builds an in-car voice assistant for automotive OEMs and a contact center suite covering voice agents, interaction analytics and agent assist, using its own phoneme-based speech recognition. Its customers include Tata Motors and enterprises in banking, financial services and insurance.

Key Features

• Automotive Voice Agent (AVA): In-car voice assistant for vehicle controls, navigation, media and calls, running on edge or in hybrid mode, in 20+ languages according to the company.
• Mihup Voice Agent: LLM-powered voice bot for contact centers with a no-code agent builder, barge-in handling and transfer to human agents.
• Interaction Analytics: Speech analytics that audits and scores customer and agent conversations, with LLM-based insights tuned for BFSI.
• Agent Assist: Real-time cues, note taking and call summaries for agents during live calls.
• Flexible deployment: On-premises, private cloud or Mihup Cloud, with data hosting on OEM clouds for automotive.

Use Cases

• In-car voice control: Hands-free control of vehicle functions and infotainment for OEMs and Tier-1 suppliers.
• Collections and renewals: Outbound voice agent calls and analytics for banks, lenders and insurers.
• Contact center QA: Auditing all customer calls for compliance and coaching.
• Smart devices: Voice commands for appliances, wearables and EV chargers.

Getting Started

Request a demo or a custom quote on the Mihup website: https://mihup.ai/