holaBrisa

holaBrisa: AI Assistant for Hotel Guests and Hotel Teams

holaBrisa is a voice AI receptionist for independent hotels that answers guests from the property's approved information and takes service requests, with the hotel team reviewing what matters. It works around the clock, before arrival, during the stay and after checkout, and follows guests across languages within the same call.

Key Features

• Voice Receptionist: Answers guest calls day and night, before arrival, during the stay and after checkout.
• Approved Answers Only: Replies to questions about hours and amenities from the property information the hotel has approved.
• Service Requests: Takes guest requests such as extra towels or maintenance issues and routes them to the hotel team for review.
• Booking Changes: Handles requests like extending a stay, checking availability and sending a confirmation, as shown in its demo call.
• Multilingual Calls: Follows the guest when they switch language mid-call, with English, Spanish, Catalan and French shown in the demos.
• One Hotel Voice: Speaks in the property's approved voice; email and messaging channels are in development and will use the same voice.
• Built for Independent Hotels: Designed with hoteliers for independent properties, with month-to-month plans and no setup fee.

Use Cases

• Independent hotels that cannot staff the front desk phone around the clock.
• Answering routine guest questions about breakfast, parking and amenities.
• Capturing service requests from rooms and passing them to housekeeping or maintenance.
• Welcoming international guests in their own language, including late arrivals.

Pricing

• Brisa Voice: €99 per property per month, including 500 call minutes a month.
• Extra minutes: €0.15 per minute beyond the included 500.
• Month to month, no setup fee, cancel anytime. Prices exclude VAT.

Getting Started

• Website: https://holabrisa.com/en
• Book a Demo: https://holabrisa.com/en/booking

holaBrisa gives independent hotels a front desk voice that never clocks out, answering guests from approved information and routing their requests so the team can focus on hospitality in person.