Codyco

AI Phone System for Hotel Groups

Codyco helps hotel groups convert missed calls into bookings using an AI that answers the phone like an employee. The system books rooms, processes payments, and writes the information directly into your Property Management System (PMS). It is designed to address issues like staff shortages, poor phone accessibility, and lost revenue from unanswered calls.

Key Features

• PMS Integration: The AI takes reservations, securely handles payments, and automatically writes the booking into your PMS. Supported systems include Opera Cloud, Sihot, and Apaleo.
• 24/7 Availability: Ensures that no call or booking opportunity is lost, whether at night, on weekends, or when lines are busy.
• Multilingual Support: The system is capable of operating in multiple languages.
• Designed for Hotel Groups: Built to handle the complex data protection and brand standard requirements of hotel groups.
• Intelligent Call Routing: The AI can answer inquiries immediately or intelligently connect the caller to the correct contact person.
• Autonomous FAQ Answering: The AI autonomously answers standard questions, such as inquiries about parking, allowing your team to focus on guests on-site.

Phased Implementation

Codyco's AI can be implemented in three phases to grow with your needs:

• Phase 1: Immediate Safeguard: The AI acts like a call center for missed calls. It answers simple FAQs and forwards complex inquiries to your team via email.
• Phase 2: Direct Booking Engine: With seamless PMS integration, the AI converts inquiries from missed calls into paid, real-time direct bookings.
• Phase 3: The Telephone Exchange: The AI becomes the first point of contact for all calls, replacing traditional phone menus and routing guests intelligently to the right person.

Getting Started

You can receive a test number directly via email after a short validation, with no demo meeting necessary. Visit the website to get started.

Website: https://www.codyco.ai