Add Salt

AddSalt.ai: Customizable AI Phone Concierge for Hospitality

AddSalt.ai is an AI-powered phone concierge platform designed to revolutionize guest service in the hospitality industry and beyond. The solution answers guest calls, manages reservations, provides instant information, and handles high call volumes-ensuring no business is missed and every guest feels valued. AddSalt.ai is tailored to reflect your unique brand voice and service style, with custom call journeys for each location and seamless integration into your existing tech stack.

The platform can be “hired, trained, and answering your calls in 24 hours,” providing 24/7 coverage so staff can focus on in-person service without being overburdened. AddSalt.ai also offers robust analytics, helping businesses optimize revenue by capturing new diner data, managing large parties, catering orders, and more. Calls can be forwarded to a human at any point, preserving the personal touch when needed.

Key Features

• 24/7 Automated Call Handling:
  Answers every call, books reservations, and provides instant, accurate information at any time.

• Brand-Tailored Experience:
  Customizes responses and call flows to match your unique hospitality style and voice.

• Efficient High Volume Management:
  Handles multiple calls simultaneously, reducing missed business and guest wait times.

• Human Handoff:
  Seamlessly forwards calls to staff when a personal touch is required.

• Revenue Optimization & Analytics:
  Captures new diner data, manages appointments, online orders, large parties, and catering requests.

• Rapid Deployment:
  Can be set up and live within 24 hours.

• Tech Stack Integration:
  Works alongside your existing systems-no matter the provider-in minutes.

• Consistent Messaging:
  Ensures every guest receives accurate, up-to-date information.

Use Cases

• Restaurants, hotels, and hospitality venues automating guest calls and reservations

• Managing high call volumes during peak times

• Capturing and acting on new diner and event data

• Reducing staff workload while maintaining high-touch service

Model Selection

• Custom AI Concierge:
  Tailored for each business or location, reflecting your brand and service style.

• Hybrid Handoff:
  AI handles routine calls; staff step in for complex or VIP needs.

Getting Started

• Website & Product Overview:
  Visit the AddSalt.ai homepage to explore features, benefits, and how the AI phone concierge works.

• Schedule a Demo:
  Book a quick 10-minute personalized demo to see AddSalt in action and discuss your specific needs directly on the homepage.

• Pricing Information:
  Learn about pricing plans and get in touch for a custom quote on the Pricing page.

• Contact & Support:
  Reach out to the AddSalt sales and support team via the Contact page or email sales@addsalt.ai for inquiries and assistance.

• Legal & Privacy:
  Review AddSalt’s Privacy and Cookie Policy to understand data protection, compliance, and user rights.

• Blog & Resources:
  Check out the AddSalt blog for industry insights, use cases, and tips on maximizing your AI concierge.

AddSalt.ai empowers hospitality businesses to answer every call in their unique flavour-automating guest service, capturing more revenue, and ensuring every guest feels valued, 24/7.