Yokeru

Yokeru

Yokeru is a London company that builds AI voice agents for telecare monitoring centres, councils, housing providers and other organisations that support vulnerable people. The agents make routine outbound calls, such as wellbeing check-ins, medication reminders and device tests, and handle some inbound calls, so operators can focus on urgent cases. Yokeru builds each customer's agent from their existing scripts and workflows, then manages and improves it based on feedback given in a call dashboard. The company says it has supported more than 2.5 million connections.

Key Features

• Purpose-built call agents: Separate voice agents for each workflow, such as check-ins, reminders, device testing and receptionist calls.
• Alarm call filtering: An inbound agent assesses alarm activations so that real emergencies go to operators.
• Managed setup: Yokeru builds the first agent from the customer's scripts and edge cases, with a dedicated engineering team improving it over time.
• Call review dashboard: Staff listen to calls, rate them, and track outcomes and success rates.
• Per-call pricing: Priced per call with no seat fees; the company says most partners pay between $0.50 and $2.00 per call.

Use Cases

• Telecare monitoring centres: Wellbeing calls, false alarm handling and monthly pendant and hub test calls.
• Councils and housing providers: Proactive welfare calls to residents.
• Care and health services: Medication reminder calls and telecare equipment collection scheduling.

Getting Started

Organisations can book a demo or request a quote on the website: https://www.yokeru.ai/