VoiceBit

VoiceBit: AI phone ordering for restaurants

VoiceBit is an AI voice agent for independent restaurants that answers every call 24/7, takes pickup and delivery orders, collects payment and sends the ticket straight to the restaurant's existing POS. The same AI also takes orders by text, on a branded ordering website, and from AI assistants such as ChatGPT and Claude.

Key Features

• 24/7 call answering: Picks up before opening, after close and on holidays, and answers many callers at once during a rush.
• Order taking: Takes orders from the live menu with every modifier and price, handles upsells and substitutions, then reads the order back.
• POS integration: Orders land as a normal kitchen ticket in Toast, Square, Clover, HungerRush, Rezku, MCPOS and other POS systems, with no new hardware and no staff re-entry.
• Phone payments: Customers pay by card on the call or through a texted checkout link, for pickup or delivery, so orders arrive prepaid.
• Common questions: Handles reservations, menu and allergen questions, hours, wait times, order status and catering inquiries.
• Multiple languages: Speaks the caller's language and switches languages naturally mid-call.
• Call transfer: Passes the call to staff when needed, with context about the request so the customer does not repeat themselves.
• Customer memory: Recognises repeat callers and remembers their usual order, allergies and favourite toppings, and can text customers after an order to ask for a review.
• Text, web and AI assistant ordering: Customers can also order by text message, on a branded website with an AI chat assistant, or from ChatGPT, Claude and Claude Code through VoiceBit's MCP server.

Use Cases

• Busy dinner rushes: Answering every call at once.
• After-hours orders: Taking orders and answering questions when the restaurant is closed.
• Direct ordering: Moving phone and web orders away from third-party marketplaces so the restaurant keeps the revenue and the customer.

Pricing

No public pricing. VoiceBit is sold through a demo, on month-to-month contracts with no cancellation penalty. The phone AI can be set up in as little as 3 hours and web ordering in 1 to 5 days.

Getting Started

• Website: voicebit.ai
• Book a demo: voicebit.ai/contact

VoiceBit suits independent restaurants that miss phone orders during busy hours and want calls, texts and web orders to go straight into the POS they already use.