VivoRoom

VivoRoom: AI agents for customer calls, email and chat

VivoRoom sets up an AI agent that takes over one customer communication job at a time, such as answering the phone, confirming appointments or replying to booking requests. The team builds and tests the agent from the business's own calls, emails and scripts, then runs it under supervision, and the business pays only for the work the agent does.

Key Features

• Phone answering 24/7: The agent picks up calls at any hour, answers customer questions, books appointments and takes orders.
• Outbound calls: It makes confirmation and reminder calls, runs post-visit survey calls and calls leads to qualify them.
• Email and chat: It replies on chat and messaging, sorts the inbox and prepares email replies for approval.
• SMS confirmations: Appointment confirmations and reminders go out by phone and text message.
• Sales support: It qualifies incoming requests and hands the sales rep a ready brief, and drafts quotes for approval.
• Built from your material: The agent is set up from existing call recordings, emails, procedures and scripts the business already has.
• Test before launch: The business calls and writes to the agent and grades it before it talks to any customer.
• Managed integration: Many jobs run without connecting to existing systems; when a connection is needed, the VivoRoom team handles it.
• Supervised operation: The team tunes how the agent sounds, keeps it running and adds new tasks over time, and takes responsibility for its results.

Use Cases

• Clinics: Dental and medical front desks answering after-hours calls, confirming visits, sending reminders and booking appointments.
• Hotels and rentals: Answering guest emails and messages overnight, handling repeat questions and moving guests toward a booking.
• Car dealers and workshops: Taking service calls, making reminder calls the day before a visit and running the post-visit survey calls.
• Restaurants: Answering the phone at peak times and taking reservations and delivery orders.

Pricing

There is no subscription and no setup fee. The first job runs as a no-commitment trial, and the business starts paying only for the work the agent does. It can stop at any time. Before the agent contacts customers, the business signs a data processing agreement and a simple service agreement; customer data stays under the business's control and is processed under GDPR.

Getting Started

• Website: vivoroom.com
• Book a call: A 20-minute call with one of the founders to pick the first job the agent should take on.

VivoRoom gives businesses a managed AI agent for phone, email and chat, set up and tested on their own material and paid for by results, starting with a single job and growing from there.