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    Rossy AI

    Rossy AI

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    Customer Service

    Human-like AI voice agents handle calls and book appointments 24/7.

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    About Rossy AI

    Rossy AI: Your 24/7 Customer Voice Agent

    Rossy AI provides intelligent, human-like AI voice agents that handle customer calls 24/7. It is a premium, no-code white glove solution designed to ensure no calls are missed, operating without a traditional IVR system. Built with enterprise-grade security, the platform offers natural, real-time voice conversations for multiple business types. Rossy AI offers a trial for businesses to experience its voice automation and test workflows before committing.

    Key Features

    • Answers Every Call Instantly: Rossy AI picks up calls within seconds using a human-like voice, eliminating hold music and missed calls.

    • Automatic Appointment Booking: It schedules consultations or service calls directly into your calendar, with awareness of different time zones.

    • Trained On Your Business: The AI uses your provided support content, policies, and FAQs to accurately answer common questions.

    • Human Escalation: When needed, Rossy AI escalates calls by forwarding them or capturing details for a human team member to follow up.

    • Call Summaries: After every interaction, a detailed call notification is logged and sent via SMS or email to keep you informed.

    • 24/7 Availability: The service operates around the clock, including holidays, to provide continuous support.

    • Seamless Integrations: Rossy AI connects with CRM, scheduling systems, and other business tools to keep data synchronized.

    Use Cases

    • Confirmed Appointment Booking: Manages the entire appointment flow, from answering the call and offering time slots to sending calendar invites and confirmations.

    • Call Escalation Management: Recognizes urgent calls, captures key details, and instantly escalates the issue to the appropriate team member with real-time alerts.

    • Automated Meeting Reminders: Makes automated reminder calls, confirms meeting details, captures updates or reschedule requests, and updates calendars.

    • Order Tracking Assistance: Handles order-tracking inquiries by identifying the customer, retrieving order details, and providing real-time status or a tracking link.

    Industries Served

    • eCommerce

    • Digital Agencies

    • SaaS

    • Home Services

    • Professional Services

    • Food & Beverage

    • Automotive

    Getting Started

    Getting started with Rossy AI involves a four-step process:

    1. Sign Up & Onboarding: Complete a short form with your business details, phone number, hours, and team members.

    2. Setup & Customization: The Rossy AI team configures the service to your requirements, including greetings, routing rules, and scheduling preferences.

    3. Go Live: Rossy AI begins answering calls on your number, greeting callers, qualifying leads, and booking meetings.

    4. Monitor and Manage: Use the dashboard to listen to recordings, read transcripts and summaries, receive notifications, and adjust settings.

    Website: https://rossy.ai