Tucuvi

Tucuvi

Tucuvi is a Madrid-based healthtech company that builds LOLA, a clinical voice AI agent that phones patients on behalf of care teams. LOLA runs follow-up, screening and appointment calls, turns clinical protocols into automated workflows and flags patients who need attention. The platform is certified as a Software as a Medical Device (CE) and is used by hospitals in Europe, the United Kingdom and the United States.

Key Features

• Clinical Voice Agent: LOLA holds natural phone conversations with patients to collect symptoms, check progress and answer questions.
• Protocol Automation: Converts clinical protocols and guidelines into call workflows, so care teams can reach every patient consistently.
• Risk Detection: Identifies patients at higher risk and routes them to clinicians for follow-up.
• Appointment Management: Handles appointment rescheduling at scale; one hospital network managed more than 868,000 calls with an average 77% autonomy rate.
• Certified and Secure: CE-marked as a Software as a Medical Device, with ISO 27001, ISO 13485, HIPAA and GDPR standards.

Use Cases

• Post-Surgical Follow-up: Automated check-in calls after procedures.
• Chronic Disease Monitoring: Ongoing follow-up for conditions such as cardiomyopathy, severe asthma and prostate cancer.
• Screening Programs: Patient outreach for programs such as breast cancer screening.
• Transitional Care: Follow-up after hospital discharge.

Getting Started

Healthcare organizations can book a demo on the Tucuvi website: https://www.tucuvi.com/