Sonex Labs

    Sonex Labs

    Platform
    Asia

    Voice AI platform automating phone agents across 250 supported languages.

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    About Sonex Labs

    Sonex Labs: Voice AI in every language

    Sonex Labs is a voice AI platform powered by the Pāṇini text-to-speech model, designed to build and orchestrate conversational voice agents. The platform supports over 250 languages and 34 writing systems, specializing in zero-shot cross-lingual voice switching that maintains the same voice identity, timbre, and accent across different languages.

    Key Features

    • Extensive Language Support: Covers over 250 languages, including deep Indian regional dialects like Bhojpuri, Marwari, Assamese, and Odia.

    • Zero-Shot Voice Switching: Automatically detects and switches languages mid-sentence without changing the speaker's voice.

    • Low Latency: Delivers time-to-first-audio in under 200 milliseconds for the TTS API and under 500 milliseconds end-to-end for voice agents.

    • Real-Time Speech-to-Text (STT): Handles interruptions, crosstalk, and noisy telephone lines with built-in turn detection.

    • Live Data Integration: Supports native MCP, REST APIs, and webhooks to query systems like HubSpot and Salesforce mid-call.

    • Sonex Flows: A visual workflow builder for multi-step calling campaigns with triggers, branches, and CRM writebacks.

    • Enterprise Security: HIPAA-ready, GDPR, CCPA, and DPDP compliant, offering end-to-end encryption and deployment options like private VPC or on-premises.

    • Bring Your Own Key (BYOK): Allows users to connect their own OpenAI, Anthropic, or Gemini keys with zero LLM markup.

    Use Cases

    • Banking and Lending: Automating collections calls in the borrower's native language.

    • Healthcare: Managing patient calls while respecting privacy regulations.

    • Insurance: Handling policy renewals, claims, and verification processes.

    • E-commerce and Retail: Providing support for orders, deliveries, and returns.

    • Logistics and Mobility: Scaling driver and rider communications.

    • Real Estate: Instantly answering and qualifying new leads.

    Getting Started

    Website: https://www.sonexlabs.com

    Sonex Labs provides a highly scalable, secure, and multilingual voice AI infrastructure, enabling enterprises to deploy natural-sounding conversational agents that can seamlessly interact with customers in their preferred language.