Nopaque

Nopaque

Nopaque is a London company that builds TotalPath, a platform that tests phone IVRs and AI voice agents by placing real PSTN calls from the customer's point of view. It maps every route through a phone number, turns any path into a repeatable test, runs load tests with many simultaneous callers, and produces dated compliance reports. The company focuses on UK financial-services teams, with checks against EU AI Act Article 50, FCA PRIN 2A and Ofcom rules. Pricing is per minute of calls, and tests can run from a REST API, SDKs, CI pipelines or an MCP server.

Key Features

• IVR mapping: Discovers every branch on every number by calling it, for DTMF, voice-first or mixed menus.
• Regression tests: Scores each change against the last passing run, comparing transcript, timing and path.
• Mission tests: AI agents call the IVR with freeform goals and grade the outcome.
• Load testing: Hundreds of concurrent PSTN callers with real audio and timing.
• Compliance reports: Scheduled scans that produce dated, signed reports against EU AI Act Art 50, FCA PRIN 2A and Ofcom checks.

Use Cases

• Contact centre change control: Catching IVR and voice-agent regressions before customers hit them.
• Regulated financial services: Evidence for regulators and boards that the voice channel meets rules.
• Developer CI: Gating voice-side changes behind real calls in GitHub Actions or other pipelines.

Getting Started

Start free or read the docs: https://www.nopaque.co.uk/