Hi Human

Hi Human

Hi Human is a London company that builds Hannah, an AI receptionist for UK healthcare practices such as dental clinics, GP surgeries and specialist clinics. Hannah answers phone calls, books, reschedules and cancels appointments, and handles patient enquiries, and also works over web chat and WhatsApp. It handles administrative and general queries but does not give specialised advice, and transfers calls that need a person to the practice team. The company says Hannah is the first module of a wider clinic operating system and that all data is stored in the UK on Google Cloud.

Key Features

• Call answering: Answers every call 24/7, with several enquiries handled at the same time.
• Appointment booking: Books, reschedules and cancels appointments over the phone or chat, with an integration into Dentally and payments through Stripe.
• Custom call journeys: Practices set the voice, greeting, call flow and knowledge, and the team tests the flow before launch.
• Handoff to staff: Captures details for follow-up and redirects or transfers calls that need a person.
• Multichannel: The same assistant works across voice, web chat and WhatsApp.

Use Cases

• Dental practices: Booking, recalls, treatment plan follow-up and new patient registration for NHS and private clinics.
• GP surgeries: Appointment requests, repeat prescription requests and administrative queries such as fit notes.
• Specialist clinics: Scheduling across several practitioners in orthodontics, physiotherapy and aesthetics.

Getting Started

Practices can book a demo: https://hihuman.co.uk/