Fleetworks

FleetWorks: AI Automation for Freight Brokerages and Logistics Operations

FleetWorks is an AI-powered platform designed to automate the routine phone calls and emails that keep freight moving for brokers, forwarders, and logistics operators. By handling repetitive communication tasks, FleetWorks enables teams to focus on building relationships and high-value work, while their AI agents-like Felice and Fred-vet carriers, negotiate, and manage load coverage across all channels.

Key Features

• AI Carrier Representatives:
  Virtual agents (e.g., Felice and Fred) handle vetting, negotiation, and communication with carriers, automating much of the broker’s daily workload.

• Automated Calls and Emails:
  AI makes and receives tracking calls, covers loads, and reschedules appointments using natural, human-like voice and email.

• Multi-Channel Communication:
  Manages both inbound and outbound communication across phone and email, integrating with your brokerage’s workflow.

• Transportation Management System (TMS) Integration:
  Automatically pushes relevant information from calls and emails into your TMS or email for seamless operations.

• Load Coverage Automation:
  Finds and secures coverage for shipments without manual intervention.

• Scalable Operations:
  Handles high volumes of routine communications, reducing operational headcount and costs.

• Cost Savings:
  Reduces the cost of routine calls by up to 10x compared to manual processes.

• Margin Expansion:
  Frees up human operators for higher-value tasks, increasing efficiency and profitability.

Use Cases

• Automating load tracking and status update calls

• Vetting and negotiating with carriers for load coverage

• Rescheduling appointments and managing shipment exceptions

• Reducing manual workload for freight brokers and dispatchers

• Improving operational efficiency for large and small freight brokerages

Model Selection

• AI Carrier Rep Agents:
  Pre-trained for logistics workflows, customizable for specific brokerage needs.

• Load Management Automation:
  Tailored to your brokerage’s communication and operational processes.

Getting Started

• Website: fleetworks.ai

• Y Combinator Profile: FleetWorks on YC

• Book a Demo: Request a personalized demonstration directly from the homepage.

• Integration: Works alongside your existing phone, email, and TMS systems.

• Support: Contact the founders or support team for onboarding and technical assistance.

FleetWorks puts your freight brokerage on autopilot with AI agents that automate the billions of calls and emails needed to keep freight moving-freeing your team to focus on what matters most.