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    Lanesurf

    Lanesurf

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    Vertical
    Automotive
    Industry
    Logistics

    AI voice platform for freight brokers, automating carrier calls and negotiations to increase margins.

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    About Lanesurf

    Lanesurf: Voice AI for Booking Freight
    Lanesurf is an AI-powered voice platform built for freight brokers, enabling fully automated carrier calls, negotiations, and booking to maximize margin and efficiency. The system handles inbound and outbound calls with carriers, records bids, and negotiates rates in parallel, streamlining freight operations at scale. Lanesurf is designed to get started in under an hour, deliver measurable results immediately, and operate at lower cost than outsourced brokerage teams. All conversations, quotes, and documents are securely logged and stored with full audit trails.

    Key Features

    • Automated Carrier Calls: Handles inbound and outbound calls with carriers, negotiates rates, and books loads 24/7

    • Contextual Memory: Remembers previous conversations, lane details, quoted rates, and compliance status—no repeating information

    • Customizable Logic: Adapts to your team’s workflow with configurable compliance checks, escalation rules, negotiation tone, and lane-specific pricing thresholds

    • Smart Issue Detection: Flags and pauses calls for compliance issues, missing documents, or special requirements—no assumptions, no risks

    • Seamless Integrations: Connects with most TMS platforms, load boards, compliance portals, and CRMs; full integration in under 10 days

    • Secure Data Handling: All data encrypted in transit and at rest with AES-256 and TLS 1.2+, strict access controls, and detailed audit logs

    • Performance Metrics: Delivers hard numbers on increased margin per load, lower cost, and zero missed calls based on live operations

    Use Cases

    • Freight brokers seeking to scale operations without increasing headcount

    • Teams aiming to reduce missed calls, decrease time-to-book, and improve margin

    • Organizations requiring consistent compliance and auditability in freight booking

    Getting Started
    https://www.lanesurf.com

    Lanesurf transforms freight brokerage into a data-driven, automated process, combining the consistency of AI with the flexibility to adapt to each team’s unique workflow—helping customers answer every call, maximize margin, and book more loads with less effort.