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    DialPhone

    DialPhone

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    Platform

    AI-powered unified communications platform for VoIP, video, chat, contact center.

    Founded 2024Belmont, California, United StatesLinkedIn
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    About DialPhone

    DialPhone: Agentic AI-powered Unified Communications Platform

    DialPhone is an AI-driven unified communications platform that brings together business phone (VoIP), video meetings, SMS, team chat, fax, and a smart contact center under a single solution. Designed for organizations needing reliable, compliant, and scalable communications, DialPhone features AI-enhanced services like 24/7 virtual receptionists, intelligent transcription, real-time analytics, and proactive customer engagement, all supporting enterprise security and regulatory requirements.

    Key Features

    • AI Business Phone: Cloud-based VoIP with real-time AI transcription, SMS drafting, CRM auto-logging, and free number porting.
    • HD Video Meetings: Secure video conferencing for up to 200+ participants, with live captions, AI-generated summaries, and whiteboarding tools.
    • Business SMS: TCPA and 10DLC compliant smart SMS with AI-drafted messages and a shared team inbox.
    • AI Receptionist: 24/7 multilingual virtual concierge capable of appointment booking, intent detection, and automated lead actions in English, Spanish, and French.
    • AI Contact Center: Omnichannel CCaaS with 100% interaction analytics, real-time agent assistance, and coaching for sales and support teams.
    • Team Chat & Collaboration: Channels, threads, and presence across desktop and mobile for seamless team communication.
    • Online Fax: HIPAA- and FINRA-compliant faxing in over 100 countries from any device, including integration with email or Teams.
    • 3,000+ Integrations: Extensive app ecosystem via Zapier and direct integrations with Salesforce, Microsoft Teams, HubSpot, Zendesk, ServiceNow, and more.
    • Top-tier Compliance & Security: AES-256 encryption, multi-region failover, SOC 2 Type II, HIPAA, GDPR, FINRA, PCI-DSS certifications, and BAAs included.
    • Transparent, Scalable Pricing: Plans for SMBs and enterprises, starting at $24/user/month, with 99.999% uptime SLA and rapid deployment.

    Use Cases

    • Businesses seeking all-in-one phone, SMS, meetings, and contact center platform
    • Healthcare, legal, and financial organizations requiring HIPAA, FINRA, and PCI-compliant communications
    • Sales teams in need of predictive dialers, real-time coaching, and automated CRM entries
    • Remote and hybrid teams leveraging softphones and integrated workflows
    • Enterprises needing rapid rollout, advanced security, and integrated AI for customer engagement

    Getting Started

    Website: https://www.dialphone.com/

    Visit the DialPhone website to start a free 14-day trial (no credit card required), review transparent pricing, schedule a demo, or explore integration options for seamless onboarding with CRM and productivity tools.

    DialPhone unifies communication across calls, SMS, video, chat, fax, and customer engagement, delivering AI-enhanced efficiency and compliance for modern business needs—helping teams elevate productivity and customer experience with a single platform.