Wave Runner AI

Wave Runner: AI Customer Engagement Platform for Voice, SMS, and Chat

Wave Runner is an AI-powered customer engagement platform designed to handle voice calls, SMS, WhatsApp messages, and website chats through a unified and automated solution. The platform enables businesses to manage every customer conversation efficiently, from the first touch to booked appointments, with no developers required.

Key Features

• AI Voice and Chat Agents: Automate inbound and outbound calls and web chats using natural voice AI.

• Omnichannel Inbox: Unified workspace for calls, SMS, and WhatsApp messages, consolidating every customer conversation in one thread.

• Bulk Campaigns: Run large-scale outbound dialing campaigns with automated retry logic and live analytics.

• Real-Time Booking: Secure and confirm appointments during calls via integrations with Cal.com, Google Calendar, and Outlook.

• Contact and Conversation Management: Manage contact lists, call history, and do-not-call requests within the platform.

• Knowledge Base: Train AI agents using uploaded business information, scripts, and FAQs.

• Post-Call Analysis: Automatically generate structured data and analytics from every call for actionable insights.

• Integration Ecosystem: Native integrations with popular tools including HubSpot, HighLevel, Twilio, Slack, Gmail, and OpenAI.

• White Label and Reseller Options: Deploy under your own brand for agencies or resellers.

• Security: SOC 2 standards, GDPR-ready, tenant-isolated data, and end-to-end encryption.

Use Cases

• Automating appointment setting for service businesses and agencies

• Centralizing all customer conversations across voice, SMS, and messaging apps

• Managing high-volume outbound calling and follow-up for leads or support

• Improving customer response times and reducing missed calls or messages

• Agencies and MSPs seeking scalable client solutions with white-label options

• BPOs and VoIP providers looking to add AI engagement layers to their stack

Getting Started

Website: https://waverunnerai.com

Getting started is simple with a free trial and no credit card required. Users can launch an AI agent within minutes, configure voice and chat personalities, upload business FAQs, connect calendar and CRM tools, deploy a phone number, and monitor real-time analytics, all directly from the platform’s web interface.

Wave Runner enables businesses and agencies to automate, analyze, and optimize their entire customer engagement lifecycle, providing fast, consistent, and reliable communication across every major channel in one seamless platform.