Vapi

Vapi: Build Advanced Voice AI Agents

Vapi is a unified platform designed to build and deploy voice AI agents at enterprise scale. It handles infrastructure, orchestration, and real-time monitoring, allowing developers to configure voice, conversation flows, telephony, and integrations to deliver human-like customer interactions.

Key Features

• Unified Platform: Offers orchestration, real-time monitoring, and enterprise-grade configurability for building, testing, and deploying agents in minutes.

• Enterprise-Ready Infrastructure: Scales to millions of calls with sub-500ms average latency and provides 99.9% uptime for enterprise clients.

• Security and Compliance: SOC 2, HIPAA, and PCI compliant, featuring SSO, OAuth2, granular access controls (RBAC), and built-in AI guardrails to prevent model hallucinations and ensure data integrity.

• Dedicated Support: Includes support SLAs with contractual uptime guarantees, reserved capacity, and dedicated deployment engineers embedded in your team.

• Multi-lingual Capabilities: Supports languages including English, Spanish (Español), Italian (Italiano), and French (Français).

Use Cases

• Customer Support: Resolving inbound support issues and maintaining high customer satisfaction scores.

• Sales and Lead Management: Outbound selling, insurance lead qualification, and appointment scheduling.

Getting Started

Website: https://vapi.ai/

Vapi provides an API-first, scalable infrastructure trusted by enterprises and developers to support billions of calls, enabling businesses to continuously improve customer experiences and drive operational efficiency.