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    Wattle

    Wattle

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    AI receptionist that answers calls, books appointments, and manages customer conversations.

    Sydney, New South Wales, AustraliaLinkedIn
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    About Wattle

    Wattle AI: AI receptionist for small businesses

    Wattle AI answers calls, asks questions, books appointments, and hands conversations to your team when needed. Built for small businesses, it brings phone, web, WhatsApp, and SMS conversations into one inbox.

    Key Features

    • Multichannel inbox: Handle phone calls, website chat, WhatsApp Business calls, and SMS in one place, with phone answering available day and night.
    • Appointment booking: Check availability and book appointments in Wattle’s built-in calendar, sync with Google Calendar, and send booking details by SMS.
    • Customer profiles: Keep customer details, notes, conversation history, summaries, and transcripts together for future reference.
    • Human handover: Take over conversations when a person should reply, send attachments, and request files or payment through Hand Over.
    • Voice and call controls: Choose a voice, set instructions and guardrails, draw a call flow or allow free responses, and test in the browser before publishing.
    • Call records: Keep recordings, transcripts, summaries, and bookings together to review what happened on a call and what it led to.
    • Payments and invoicing: Request payment for a saved service or one-off amount using a secure Stripe link, email an invoice, or send quotes from the inbox.
    • Business integrations: Connect Google Calendar, Cal.com, Sheets, Xero, and QuickBooks, with other services connected through n8n or Zapier webhooks.
    • Team communication: Reply to inbox conversations from Slack and receive notifications through Slack or Discord.

    Use Cases

    • Trades and home services: Answer calls while working, capture job type, address, and urgency, book site visits, and flag urgent work to your phone.
    • Appointment-based businesses: Handle booking conversations for businesses such as mechanics, dentists, doctors, clinics, and salons.
    • After-hours and overflow: Answer calls outside business hours or when the team cannot pick up, collecting context and booking appointments.

    Pricing

    Plans start at A$99 per month plus GST.

    Getting Started

    Wattle AI combines AI call answering, appointment booking, customer records, and inbox tools for small businesses.