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    Veritus

    Veritus

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    Finance

    AI agents automating consumer lending processes from origination to recovery.

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    About Veritus

    Veritus: AI Agents for the Consumer Lending Industry

    Veritus provides an AI-powered agent platform designed specifically for the consumer lending industry. The platform enables lenders, servicers, and collection agencies to deploy compliant voice, SMS, email, and chat agents across the entire loan lifecycle. By automating outreach and customer service, Veritus helps organizations increase funded loans, improve recovery rates, and extend servicing coverage without adding human headcount.

    Key Features

    • Rules-Based Negotiation Engine: Dynamically offers payment plans, settlements, and hardship options based on configurable policies and approval hierarchies.
    • Built-In Compliance: Automatically enforces FDCPA, TCPA, FCRA, GLBA, and state-specific regulations, including time-of-day restrictions and consent management.
    • Omnichannel Communications: Engages borrowers across voice, SMS, email, and chat while maintaining complete conversation context across all channels.
    • AI-Powered Observability: Reviews 100% of interactions in real-time with compliance scorecards, sentiment analysis, and hallucination detection.
    • PCI-Compliant Payments: Processes card and ACH payments, payment plans, and settlements directly within AI conversations.
    • Intelligent Campaigns: Manages outbound campaigns with intelligent sequencing, channel selection, and portfolio segmentation based on delinquency stage or risk score.
    • Flexible Integrations: Connects seamlessly with existing LMS, CRM, payment systems, and telephony infrastructure via REST APIs and webhooks.

    Use Cases

    • Driving application conversions by re-engaging dropped applications and collecting missing documents.
    • Providing 24/7 servicing coverage for balance inquiries, payment processing, and account questions.
    • Increasing collections by proactively contacting borrowers in early arrears to discuss hardship options and prevent roll rates.

    Getting Started

    Website: https://veritus.com/

    Live Demo: Request a live demo and explore AI agents for your specific lending needs via the website.

    Integration: Launch simple use cases in under two weeks using flat files, REST APIs, or webhooks.

    Veritus transforms customer engagement in the lending sector by delivering empathetic, compliant, and scalable AI conversations. By bridging the gap between origination and recovery, the platform ensures consistent brand representation while significantly reducing operational costs.