Vayla Health

Vayla Health

Vayla Health is a London company that builds a voice AI telephone service for people in higher-risk periods at home. For healthcare teams, Vayla calls patients after discharge on any landline or mobile, runs a clinician-designed check of symptoms, medication and recovery, and turns each call into a short structured summary for human review. A second service, Vayla at Home, places a regular friendly phone call to older people with conversation, reminders and updates to family. The company says it never diagnoses or changes medication and that emergency symptoms trigger advice to call 999.

Key Features

• Structured symptom capture: A consistent check of symptoms, medication and recovery on every call, built for clinician review.
• Call summaries: Each call becomes a concise summary with relevant history for the care team.
• Physio gap detection: Checks that patients have physio appointments and are doing exercises, and flags gaps.
• Multilingual calls: The company says calls run in 42 languages and work on landlines.
• Safety rules: No diagnosis or medication changes; emergency symptoms trigger immediate 999 advice and every call is logged.

Use Cases

• Post-discharge follow-up: Reassurance and check-in calls for patients after surgery or a hospital stay.
• Frail older adults: Proactive follow-up for patients most likely to deteriorate at home.
• Companionship at home: Regular calls with chat, reminders for tablets and appointments, and opt-in updates to family.

Getting Started

Healthcare teams and families can get in touch or try a demo call from the website: https://vaylahealth.ai/