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    SquawkVoice

    SquawkVoice

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    US

    AI phone agent automating call handling, scheduling, and customer support.

    Founded 2023Cupertino, CA, USLinkedIn
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    About SquawkVoice

    SquawkVoice: Your AI Voice Agent That Never Misses a Call

    SquawkVoice is an AI phone agent designed to answer business calls naturally and handle a variety of tasks, ranging from basic inquiries to advanced operational workflows. Available through both a WebApp for configured call handling and a MobileApp for on-the-go coverage, the platform ensures businesses never miss an opportunity by intelligently managing every customer interaction.

    Key Features

    • Natural Conversational AI: Understands natural language to provide friendly, calm, and accurate responses without relying on rigid IVR menus.
    • Appointment Booking & Lead Capture: Books appointments with calendar sync, captures caller details, and gathers necessary information.
    • Smart Escalation: Intelligently routes complex issues to human team members with full conversation context when confidence is low or requested by the caller.
    • Call Analytics & History: Tracks call volume, outcomes, and performance trends in real time, providing access to transcripts, recordings, and actions taken.
    • AI Agent Builder & Integrations: Customizes behavior and knowledge using a no-code designer, and connects to CRMs and scheduling tools to automate workflows.
    • Multilingual Support: Conducts conversations in multiple languages to serve customers without requiring bilingual staff.
    • Security & Compliance: SOC2 compliant and GDPR ready, featuring encrypted call data and user-controlled data retention.

    Use Cases

    • Industry-Specific Support: Utilized across professional services, healthcare, retail, financial services, and hospitality and travel.
    • After-Hours & Customer Support: Provides continuous availability to answer routine questions regarding hours, pricing, and availability.
    • Order Management: Automatically handles order lookups and provides status updates to callers.

    Getting Started

    Users can download the MobileApp to get started in five minutes by setting business hours and FAQs, or book a demo for the WebApp, which typically goes live within a week. A free trial is available.

    Website: https://www.squawkvoice.ai

    SquawkVoice provides a comprehensive interaction layer that reduces call abandonment and streamlines operations, allowing businesses to capture every opportunity while maintaining productivity.