Simple AI
AI phone agents that handle customer conversations to achieve business goals.
About Simple AI
Simple AI: AI voice that sells.
Simple AI provides AI phone agents designed to handle inbound calls as your top sales representative would, any time of day. The AI is built to be intelligent, understanding context, handling objections, and achieving business goals with every conversation. It is available 24/7, handling calls with patience, empathy, and professionalism.
Key Features
Intelligent: Advanced AI that understands context and handles objections to achieve business goals.
Patient: Handles difficult conversations with empathy and professionalism without rushing customers.
Available 24/7: Your AI agents handle calls at any hour, in any timezone, without overtime or staffing concerns.
Warm Call Transfer: Seamlessly hands off calls to human agents when needed.
Knowledge Base Access: Accesses your entire knowledge base in real-time.
IVR Navigation: Navigates complex phone trees automatically.
Speaks 29 Languages: Provides global coverage with natural language support.
How It Works
Deploy AI phone agents in minutes with a simple workflow system:
Step 1: Workflow Trigger: Initiate calls from your CRM, API, or scheduled campaigns.
Step 2: Pass Customer Information: Substitute real customer data for each phone call at runtime.
Step 3: AI Handles Conversation: Engages customers through intelligent, human-like dialogue.
Step 4: Analyze Transcript: Extract key insights, structured data, and sentiment from the call.
Step 5: Post-call Workflow: Automate downstream tasks in CRM tools, emails, or other systems.
Use Cases
Customer support
Sales
Lead qualification
Customer surveys
Debt collection
Data collection
Security
SOC 2 & HIPAA Compliance: Maintains SOC 2 Type II certification and HIPAA compliance for handling sensitive data.
Automatic PII Redaction: Automatically detects and removes Personally Identifiable Information (PII) from transcripts and logs in real time.
State-of-the-Art Encryption: All phone conversations and transcripts are protected with AES-256 encryption during calls and in storage.
Getting Started
Website: https://www.usesimple.ai/