RoboRingo

RoboRingo: AI Receptionist & 24/7 AI Phone Answering Service

RoboRingo is an enterprise AI receptionist designed to greet callers, route them to the right person, take messages, and transcribe every conversation in real time. The platform ensures 24/7 availability, aiming to reduce costs while maintaining a 3-second average response time.

Key Features

• Smart Call Routing: Routes calls based on caller intent, department, or custom rules via PSTN or browser softphone.
• Ring Groups: Offers parallel or sequential ringing across teams, where the first pickup gets the call and others are disconnected.
• Voicemail Detection: Features AI-powered voicemail and carrier detection with confidence scoring that automatically hangs up and returns to the caller.
• Live Transcription: Provides real-time transcription of every call, complete with AI-generated summaries, caller profiles, and searchable history.
• Browser Softphone: Allows users to answer, transfer, and manage calls directly in a browser without needing a desk phone.
• Smart Scheduling: Configures business hours, holidays, and on-call schedules, offering different greetings and message-taking flows for off-hours.

How It Works

• Connect Your Number: Add a business phone number and configure the AI persona, greeting messages, and routing rules.
• Receive Calls: The AI answers, screens, and routes every call via softphone, PSTN, or ring group.
• Get Insights: Users can review transcripts, listen to recordings, track team availability, and monitor real-time call analytics from a centralized dashboard.

Integrations

RoboRingo integrates with LiveKit, Deepgram, OpenAI, Cartesia, ElevenLabs, Twilio, SIP, AWS S3, and MongoDB.

Pricing

Pricing is custom-tailored based on call volume, team size, and specific feature needs. Prospective users must contact sales for a custom proposal.

Getting Started

Website: https://roboringo.com/

RoboRingo provides businesses with an automated, enterprise-grade front desk solution to handle every call efficiently.