VoiceRun

VoiceRun: Autonomous Voice AI for Enterprises

VoiceRun is an autonomous voice AI platform designed for enterprises. It builds voice AI systems using top model providers and continuously improves them by ingesting production call data and human annotations to autonomously fine-tune models for peak performance.

Key Features

• VoiceRun Agents: Voice agents defined in code that are testable, auditable, and instrumented with regression tests, evaluations, and adversarial simulations.
• VoiceScore: An automated QA system that scores every call with diarized transcripts, cited quotes, written rationales, and coaching recommendations, saving up to 70% of QA costs.
• Data & Fine-Tuning: Autonomously tunes LLMs and audio models using your data. Models are private, registered to your organization, and can be hosted in VoiceRun's SOC 2 managed cloud or your own environment.
• Audio Control Plane: Unifies call journeys by sitting between phone numbers and receivers, keeping recordings, transcripts, and evaluations under a single call ID while allowing traffic splitting for A/B and canary testing.
• Enterprise Support: Includes Forward Deployed AI Solutions Consultants and Engineers who help shape use cases, ship the product alongside your team, and maintain operations.

Pricing

Pricing is metered against transparent per-minute rates rather than headcount. VoiceRun also offers a fixed-term pilot that can be credited toward the first year.

Use Cases

• Customer Experience QA: Scoring every customer call to provide coaching recommendations and written rationales for CX teams.
• Enterprise Voice Agents: Deploying autonomous voice agents to handle live caller traffic, such as waiving late fees and resolving customer inquiries.

Getting Started

Website: https://voicerun.com/

VoiceRun provides enterprises with a secure, continuously improving voice AI infrastructure that unifies call journeys, automates quality assurance, and deploys custom-tuned models to elevate customer experience operations.