MyOperator

MyOperator

MyOperator is an Indian business communications company that started in 2011 as Voicetree Technologies and launched its cloud call management product in 2013. It combines cloud telephony (IVR, virtual and toll-free numbers, call routing) with the WhatsApp Business API and AI voice and chat agents in one platform. The company says more than 12,000 businesses use it, from startups and SMBs to enterprises.

Key Features

• Voice AI agent for calls: Answers inbound calls and runs outbound voice campaigns in English, Hindi, Hinglish and 9 other Indian languages, according to the company.

• No-code bot creator: Lets teams set up how the AI agent answers, what it handles and when calls are transferred, without code.

• Context-aware handover: Routes calls from the AI agent to human staff in real time with the full conversation context.

• Call management suite: IVR, virtual and toll-free numbers, call recording, live call monitoring with barging and whispering.

• WhatsApp and CRM sync: Triggers WhatsApp messages from calls and syncs call data with CRMs such as Zoho, Freshdesk and LeadSquared.

Use Cases

• Lead qualification: AI agent qualifies inbound leads and routes high-intent callers to sales.

• Customer support: First-response handling of routine queries around the clock.

• Reminders and verifications: Automated outbound calls for follow-ups and confirmations.

• AI receptionist: Digital front desk that answers and routes business calls.

Getting Started

Start a free trial or book a demo on the MyOperator website: https://myoperator.com