LunaBill

LunaBill: Automate Your Medical Billing Calls

LunaBill provides AI Voice Agents that handle tedious insurance calls to help you get paid faster. The agents are designed to manage claim status inquiries, A/R recovery, and appeal follow-ups.

Key Features

• Auto IVR Navigation: The system skips menus to reach the right department faster than a human.
• Gathers Every Detail: The AI asks smart follow-up questions to get information like claim numbers and denial reasons, and can schedule the next call.
• Reprocess On the Spot: LunaBill's AI Voice can reprocess claims during a call and escalate appeals when necessary.
• No Workflow Changes Required: The solution is plug-and-play, compatible with any EHR or PM system.
• 24/7 Access: Users can review call summaries at any time.
• Payer Connectivity: The voice agents can call any payer at any time.
• Compliance: The service is HIPAA-Certified, audit-ready, and offers enterprise-grade security.

Use Cases

• Claim Status Inquiries: Automate calls to check the status of claims.
• A/R Recovery: Handle calls related to accounts receivable recovery.
• Appeal Follow-up: Manage follow-up calls for claim appeals.

How It Works

1. Set Up in Minutes: Create an account and add your practice name, billing info, and payer details.
2. Upload Claims: Submit a simple Excel or CSV export from your EHR or Practice Management Software.
3. Watch the Automation: Track real-time call progress, outcomes, and resolved claims from your dashboard.

Getting Started

Website: https://lunabill.com/