Hecttor

Hecttor: Enhance Call Center Efficiency with Real-Time Speech Adjustments

Hecttor is a real-time speech speed adjustment tool designed for call centers, enabling agents to better understand fast-paced native speech without latency. By allowing agents to slow down caller speech instantly, Hecttor reduces misunderstandings, minimizes repetition, and improves overall call handling efficiency.

Key Features

• Real-Time Speech Speed Adjustment:
  Instantly slows down fast-paced speech for agents, without any delay.

• On-Device Processing:
  Operates directly on company computers, ensuring strong privacy and SOC 2 compliant data security.

• Seamless Integration:
  Easily integrates with existing call center systems for minimal disruption and quick adoption.

• Efficiency and KPI Impact:
  Reduces average call duration, increases first-call resolution rates, and improves customer satisfaction scores.

• No Data Collection:
  No personally identifiable information is collected or stored, protecting customer and company data.

Use Cases
Call centers needing to reduce call durations and enhance clarity

Customer service teams aiming to improve first-call resolution rates

Businesses prioritizing data privacy and on-device processing for speech AI tools

Getting Started
Website: https://hecttor.ai

Book a Demo: https://hecttor.ai/

Product Details: https://hecttor.ai/speed-adjustment

ROI Calculator: https://hecttor.ai/roi

Hecttor empowers call center agents to provide faster, more accurate customer service by making every conversation easier to understand boosting efficiency, satisfaction, and overall operational performance.