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    Harmony.ai

    Harmony.ai

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    Voice AI agents from monday.com that call leads, qualify them, book meetings and hand off live.

    Founded 2026New York, United StatesLinkedIn
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    About Harmony.ai

    Harmony.ai: Voice AI Agents for Revenue Teams

    Harmony.ai is a voice AI agent platform from monday.com that lets sales and customer teams deploy agents for inbound and outbound calls, from qualifying leads and booking meetings to handling objections and transferring warm prospects to a rep. Teams build agents without code from the scripts they already use, and calling infrastructure, compliance controls and CRM write-back are included in the platform.

    Key Features

    • Revenue-Trained Voice Agents: Handle inbound and outbound calls across the sales cycle: lead qualification, appointment setting, discovery, objection handling, renewals, upsell, payment reminders and win-back.

    • Task-Specific Models: Runs on Harmony's own models trained for the phone, each assigned a specific job in the call, with responses under 200ms.

    • Hot Transfers: When a prospect is warm, the agent transfers the call live to a human rep.

    • AI Dialer: Predictive, power and batch dialing with timezone-aware calling windows and multi-attempt call sequences.

    • Conversational IVR and Routing: Understands inbound intent and navigates phone trees, gatekeepers and voicemail to reach the right person.

    • Telephony Built In: Local presence calling, branded caller ID and caller ID reputation monitoring, while customers keep their existing numbers.

    • Call Analytics and QA: Every call is recorded, scored and exportable, with insights on objections and drop-off points.

    • Self-Improving Agents: Suggested changes are tested against past calls and validated with A/B tests before rollout.

    • CRM and Calendar Write-Back: Native integrations with Salesforce, HubSpot, monday.com, Zoho, Calendly, Cal.com and others, plus SMS and WhatsApp follow-ups.

    Use Cases

    • Speed to Lead: Calling every new inbound lead within seconds of a form fill, then qualifying and booking the meeting.

    • AI SDR: Running outbound prospecting at volume and handing qualified prospects to account executives.

    • After-Hours Coverage: Answering calls at night, on weekends and during peak overflow.

    • Regulated Industries: Healthcare, banking, insurance and debt collection teams that need consent capture, disclosure and a full audit trail.

    Pricing

    • Pro: $0.39 per minute of agent time (rate varies by voice model) plus a $250 monthly platform fee. Up to 3 agents, 10 concurrent calls and 100 calls per day.

    • Enterprise: custom pricing with unlimited agents, custom concurrency, hot transfers, API and MCP access and white-glove implementation.

    Getting Started

    Vitali Margolin

    Vitali Margolin

    Head of Harmony

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