Familiar

Familiar

Familiar, formerly MetaVoice, is a San Francisco company building a duplex speech model for outbound sales calls. The model listens while it speaks and reasons over speech rather than text, so a prospect can interrupt it mid-sentence. It is trained on calls from top-performing sales reps and runs in the customer's own cloud.

Key Features

• Duplex speech model: built in-house, it listens and speaks at the same time and replies in 350 ms, with no ASR, TTS or turn detector to wire up.
• Trained on sales calls: learned from top-performing reps, it mirrors the prospect's tone and pace, runs discovery and handles objections.
• Guardrails and debugging: block a response before the caller hears it, and inspect every turn in text and audio.
• Runs in your VPC: the model runs in your own cloud, so call data stays with you.
• Improves over time: coach the agent or fine-tune it on your own calls.

Use Cases

• Qualifying new sales leads over the phone.
• Re-engaging leads that other voice agents lost.
• Building a sales voice agent with your own workflow, tools and personality.

Getting Started

Familiar runs paid 30-day pilots; book one on the website: https://familiar.io/