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    Ajoxi

    Ajoxi

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    Global communications platform providing cloud phone and AI contact center.

    Founded 2021Shanghai, Central Hong Kong, HKLinkedIn
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    About Ajoxi

    Ajoxi: Global VoIP, SIP Trunking & AI Contact Center

    Ajoxi is a global communications platform that combines a cloud phone system and an AI-powered contact center on a single carrier-grade network. It is designed to replace fragmented communication stacks by unifying voice, SMS, web chat, and social channels into one dashboard, serving businesses across over 120 countries.

    Key Features

    • Cloud Phone System: Includes virtual local and toll-free numbers, business calling, SMS and MMS, team chat, video meetings with AI notes, and online fax.
    • AI Receptionist: Provides 24/7 first-answer capabilities in 32 languages and books appointments.
    • AI Sentiment Analysis: Scores conversations in real-time and automatically routes upset callers to senior agents the moment sentiment dips.
    • Agent & Supervisor Tools: Offers live whisper coaching, next-best-action scripts, call barging, audit logs, and real-time bad call spotting.
    • Omnichannel Contact Center: Features a single queue for voice, SMS, web chat, and social channels, alongside predictive, power, and preview outbound dialers.
    • Global Network Infrastructure: Delivers sub-50ms cross-region latency with direct Tier-1 carrier interconnects, geo-redundant failover, and zero third-party hops.
    • Security and Compliance: Maintains SOC 2, GDPR, and PCI-DSS compliance, along with FINRA-ready audit trails and STIR/SHAKEN support.
    • Native Integrations: Syncs directly with tools like HubSpot, Zoho CRM, WhatsApp, Slack, Zendesk, and Microsoft Teams.

    Use Cases

    • Finance: Utilizes SOC 2 and FINRA-ready audit trails for secure, compliant communications.
    • Retail & eCommerce: Leverages omnichannel support and cart-recovery SMS to engage customers.
    • Logistics: Uses multi-site dispatch routing to coordinate operations.
    • Sales Teams: Employs power dialers and live AI coaching to improve outreach performance.
    • Remote Teams: Enables employees to use the same business number across any device.
    • SMBs: Uses the AI receptionist to act as an automated front desk.

    Pricing

    Ajoxi offers a 14-day free trial on every plan with no credit card required to start and the ability to cancel anytime. Specific pricing tiers are not available on the website.

    Getting Started

    Website: https://www.ajoxi.com/

    Ajoxi provides a unified, AI-driven communication infrastructure for carriers, resellers, BPOs, enterprises, and fast-growing businesses needing reliable global connectivity.