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    VoiceLink

    VoiceLink

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    Telephony

    TRAI-compliant Indian telephony connects voicebots through SIP and WebSocket integrations.

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    About VoiceLink

    VoiceLink: TRAI-Compliant Indian Telephony for Voicebots

    VoiceLink provides Indian phone numbers and telephony for voicebot providers, AI SaaS platforms and businesses with in-house voicebots. It connects bots through SIP and WebSocket, with self-service number selection and activation.

    Key Features

    • Indian numbers: Choose mobile, city-specific landline, promotional 140-series or transactional 1600-series numbers.
    • Voicebot integrations: Ready integrations support more than 50 voicebot providers, with SIP and WebSocket connectivity.
    • Call quality: The platform provides 16 kHz HD call quality and low-latency connectivity.
    • Compliance: VoiceLink provides TRAI-VNO-compliant telephony and KYC during workspace setup.
    • Number reputation: VoiceLink proactively manages number reputation to prevent and remove the 'Suspected Spam' label on the Airtel network.
    • Call management: Capabilities include recordings, bot routing management and bot-to-agent handoff.
    • Backend connectivity: An API-first platform supports CRM and backend integration, plus unidirectional and bidirectional connectivity.
    • Operational visibility: A live dashboard gives businesses a dedicated view of bot performance.
    • Reseller management: Voice AI companies can manage and bill clients through multiuser access, resell bulk DIDs and view client activity centrally.

    Use Cases

    • Voicebot service delivery: Providers and AI SaaS platforms can add Indian telephony to their voicebot offerings.
    • In-house customer experience: Businesses can activate numbers for internal voicebots and control bot logic and routing.
    • Outbound marketing: Promotional 140-series numbers support TRAI-compliant outbound marketing campaigns.
    • Transactional notifications: Dedicated 1600-series numbers support OTPs, alerts and service notifications.

    Pricing

    Pay As You Go costs ₹99 per channel per month, plus ₹0.25/min for inbound calls and ₹0.50/min for outbound calls. Unlimited Calling costs ₹999 per channel per month with unlimited inbound and outbound calls at ₹0/minute. Both plans list mobile or landline numbers at ₹299 each per month and zero setup fees. Custom plans are available for very high call volumes.

    Getting Started

    VoiceLink is an Indian telephony platform that connects voicebots to phone numbers, calling infrastructure and call management tools.