VoiceInfra

VoiceInfra: The all-in-one Voice AI platform for enterprise telephony

VoiceInfra is a PBX-native conversational AI platform built for telecom operators, contact centers, and MSPs. It enables businesses to turn any extension into an AI voice agent by registering them on existing systems like 3CX, Yeastar, FreePBX, Avaya, Cisco, or Mitel with zero hardware changes and zero downtime.

Key Features

• 24/7 AI Voice Agents: Human-like agents that provide round-the-clock coverage and support.
• Multi-LLM Support: Access to 5+ LLM providers with smart routing to reduce AI costs by 70%.
• PBX-Native Deployment: 60-second SIP setup to add AI to existing PBX systems instantly without porting phone numbers.
• AI Agent Studio: A no-code visual canvas to design conversation flows, connect to knowledge bases, and deploy agents.
• Omni-Channel Communication: Deploy AI conversations across phone calls, WhatsApp, web chat, and custom APIs.
• Seamless Integrations: Over 100 integrations with CRM platforms like Salesforce, HubSpot, and Zoho, plus scheduling tools like Calendly.

Use Cases

• Contact Centers: AI-powered support and 24/7 availability.
• Healthcare: Patient scheduling and automated follow-ups.
• Insurance: Policy support and claims automation.
• Logistics: Automated dispatch and load booking.
• Telecom MSPs: Reselling AI voice agents to business customers to create new recurring revenue lines.

Getting Started

Website: https://voiceinfra.ai/

VoiceInfra allows organizations to scale outbound calls, automate customer service, and integrate AI directly into their existing telephony infrastructure while maintaining full control of their carriers and phone numbers.