Voice Infra

VoiceInfra: All-in-One Voice AI Platform for Enterprise Telephony

VoiceInfra is an enterprise-grade voice AI platform designed to integrate advanced conversational AI, multi-provider transcription, voice synthesis, and robust telephony features into business systems. The platform enables organizations to automate and enhance voice interactions across customer support, lead qualification, technical support, and more, with seamless integration into existing telephony infrastructure.

Key Features

• Multi-Provider AI Integration:
  Supports integration with leading LLMs (OpenAI, Anthropic, Groq, Gemini, xAI) and transcription providers (Deepgram, AssemblyAI, OpenAI, Groq) for best-in-class accuracy.

• Natural Voice Synthesis:
  Accesses a variety of natural-sounding voices from ElevenLabs, PlayHT, OpenAI, Cartesia, and Rime AI.

• Enterprise Telephony Integration:
  Connects to existing phone systems via SIP interface, supporting inbound and outbound calls, BYO SIP trunk/DID, and detailed call analytics.

• Intelligent Voice Agents:
  Handles complex real-world calls with features like end-of-thought detection, noise robustness, unlimited function calling for API integrations, and easy website widget deployment.

• Comprehensive Analytics:
  Provides detailed call analytics, sentiment analysis, and resource planning tools for optimizing contact center operations.

• Knowledge Base Integration:
  Uses Retrieval-Augmented Generation (RAG) to access and synthesize information from uploaded documentation, enabling consistent, accurate responses in technical support and customer service scenarios.

• 24/7 Automated Support:
  Delivers round-the-clock voice assistance, reducing operational costs and improving customer satisfaction.

• Seamless Escalation:
  Intelligently routes complex issues to human agents with full context and conversation history.

Use Cases

• Automated lead qualification and sales engagement

• AI-driven customer support and virtual receptionists

• Technical support with knowledge base integration and escalation

• Appointment scheduling, dispatch automation, and voice surveys

• Workforce planning and operational analytics for contact centers

Getting Started

• Website: voiceinfra.ai

• Live Demo: Experience the platform’s voice AI assistant in real time.

• Schedule a Demo or Free Trial: Options available directly on the website.

• Integration: Flexible SIP interface and API for connecting with PBX, CRMs, helpdesks, and workforce management tools.

VoiceInfra empowers enterprises to modernize telephony, automate customer interactions, and gain actionable insights—delivering measurable improvements in efficiency, satisfaction, and cost savings.