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    Vogent

    Vogent

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    All-in-one platform for building, deploying, and managing AI voice agents.

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    About Vogent

    Vogent: Fast, Humanlike Voice AI Agents for Any Workflow

    Vogent is a comprehensive platform for building, deploying, and managing intelligent, humanlike AI voice agents. Designed for rapid prototyping and enterprise-scale reliability, Vogent powers millions of calls each month for organizations seeking to automate and enhance customer interactions, support, and business processes.

    Key Features

    • Drag-and-Drop Flow Builder:
      Create sophisticated voice agents without code. Use intuitive building blocks to design conversation flows, ask questions, handle topics, and trigger external tools.

    • Advanced Detection Models:
      Includes IVR detection, voice activity detection, and navigation models to handle complex phone menus and reach human agents when necessary.

    • Custom and Off-the-Shelf Models:
      Use Vogent’s own phone-optimized conversational models or bring your own LLMs, including OpenAI-compatible APIs and open-source models.

    • Real-Time Call Monitoring and Analytics:
      Access detailed call recordings, transcripts, and outcome extraction. Analyze agent performance and test new agents against historical calls.

    • Post-Call Automations:
      Trigger integrations and workflows after each call, updating systems or following up with callers based on parsed call outcomes.

    • Knowledge Base Integration:
      Upload documents for real-time lookup and dynamic response generation during calls.

    • Rich API and SDKs:
      Integrate Vogent voice agents into your own apps with flexible primitives, including turn-taking, IVR, conferencing, and more.

    • Call Transfers and Collaboration:
      Seamlessly hand off to human agents or coordinate between multiple AI agents.

    • Counterfactual Analysis:
      Test new agent logic on past conversations to see how they would have performed.

    • Security and Compliance:
      HIPAA-compliant voices and workspaces, with SOC 2 Type II audit pending.

    • Scalable and Cost-Effective:
      Pay-as-you-go pricing, with volume discounts and enterprise support available.

    Use Cases

    • Customer support and helpdesk automation

    • Appointment scheduling and reminders

    • Claims, billing, and account management

    • Surveys, feedback collection, and outbound notifications

    • Complex IVR navigation and call routing

    • Multi-agent collaboration and escalation

    Model Selection

    • Vogent Base Conversations:
      Proprietary models fine-tuned on millions of real phone calls.

    • Bring Your Own Model:
      Integrate your own LLM or the latest open-source models via API.

    • Custom Fine-Tuning:
      Enterprise customers can work with Vogent engineers to fine-tune models and voices.

    Getting Started

    • Website: vogent.ai

    • Sign Up & Pricing: Get started instantly with pay-as-you-go pricing (no upfront costs; nine cents per minute, premium voices available for an additional fee).

    • Product Overview: Explore features and solutions on the homepage.

    • Documentation & API: Access developer docs and SDKs via the website.

    • Contact & Enterprise Solutions: Contact Vogent for custom solutions, volume discounts, and support.

    • Community & Support: Access Discord, email support, and community forums for help and collaboration.

    Vogent gives you everything you need to rapidly build, launch, and optimize high-impact AI voice agents-empowering your organization to automate conversations, improve customer experience, and reduce operational costs.