Toma
AI automation platform for dealerships, streamlining appointments, recalls, and communications.

About Toma
Toma: AI Automation Platform for Dealerships
Toma is an AI-powered automation platform designed specifically for automotive dealerships, helping teams streamline routine tasks, boost revenue, and enhance customer experiences. By integrating seamlessly with dealership management systems (DMS), Toma automates everything from appointment scheduling to recall notifications, parts requests, and customer communications-freeing staff to focus on what matters most.
Key Features
End-to-End Automation: Automate repetitive dealership tasks such as scheduling, upselling, booking test drives, and handling routine inquiries.
Recall Management: Scan your DMS for open recalls, proactively notify customers, and automate recall appointment scheduling.
Parts Request Automation: Seamlessly handle parts inquiries, provide real-time availability updates, and track orders without manual intervention.
24/7 Appointment Scheduling: Book, reschedule, or confirm service appointments around the clock, reducing missed opportunities and boosting efficiency.
No-Show Reduction: Send automated reminders for appointments and test drives to increase show rates and revenue.
Custom Workflows: Build and automate workflows tailored to your dealership’s unique needs, optimizing every customer interaction.
Omnichannel Communication: Automate conversations across voice, web chat, and SMS for a unified customer experience.
Call Intelligence Reporting: Transcribe, analyze, and report on calls to ensure your team never misses a lead or opportunity.
Ask-a-Human Collaboration: When AI needs more context, Toma instantly connects with your staff and relays answers back to customers.
Fast Deployment & Support: Onboard quickly with minimal training and benefit from dedicated 1-hour support.
Use Cases
Service and sales appointment scheduling and management
Automated recall notifications and booking
Streamlining parts orders and inquiries
Reducing appointment no-shows with reminders
Enhancing customer engagement via voice, chat, and SMS
Providing real-time call analytics and actionable insights
Getting Started
Website: toma.com
Book a Demo: Schedule a Demo
Platform Overview: Learn More
Customer Stories: See Testimonials
Support: Contact Toma
Toma acts as a virtual team member for dealerships, delivering reliable, real-time automation that drives revenue, reduces manual effort, and ensures every customer interaction is handled with speed and precision.