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    Toma

    Toma

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    Auto Dealers

    AI automation platform for dealerships, streamlining appointments, recalls, and communications.

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    About Toma

    Toma: AI Automation Platform for Dealerships

    Toma is an AI-powered automation platform designed specifically for automotive dealerships, helping teams streamline routine tasks, boost revenue, and enhance customer experiences. By integrating seamlessly with dealership management systems (DMS), Toma automates everything from appointment scheduling to recall notifications, parts requests, and customer communications-freeing staff to focus on what matters most.

    Key Features

    • End-to-End Automation: Automate repetitive dealership tasks such as scheduling, upselling, booking test drives, and handling routine inquiries.

    • Recall Management: Scan your DMS for open recalls, proactively notify customers, and automate recall appointment scheduling.

    • Parts Request Automation: Seamlessly handle parts inquiries, provide real-time availability updates, and track orders without manual intervention.

    • 24/7 Appointment Scheduling: Book, reschedule, or confirm service appointments around the clock, reducing missed opportunities and boosting efficiency.

    • No-Show Reduction: Send automated reminders for appointments and test drives to increase show rates and revenue.

    • Custom Workflows: Build and automate workflows tailored to your dealership’s unique needs, optimizing every customer interaction.

    • Omnichannel Communication: Automate conversations across voice, web chat, and SMS for a unified customer experience.

    • Call Intelligence Reporting: Transcribe, analyze, and report on calls to ensure your team never misses a lead or opportunity.

    • Ask-a-Human Collaboration: When AI needs more context, Toma instantly connects with your staff and relays answers back to customers.

    • Fast Deployment & Support: Onboard quickly with minimal training and benefit from dedicated 1-hour support.

    Use Cases

    • Service and sales appointment scheduling and management

    • Automated recall notifications and booking

    • Streamlining parts orders and inquiries

    • Reducing appointment no-shows with reminders

    • Enhancing customer engagement via voice, chat, and SMS

    • Providing real-time call analytics and actionable insights

    Getting Started

    Toma acts as a virtual team member for dealerships, delivering reliable, real-time automation that drives revenue, reduces manual effort, and ensures every customer interaction is handled with speed and precision.