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    Talkie

    Talkie

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    Healthcare

    Platform for automating healthcare calls with AI-powered, multilingual voice assistants.

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    About Talkie

    Talkie.ai: AI Voice Assistant Platform for Healthcare Call Automation

    Talkie.ai is a healthcare-focused AI platform that automates patient calls and front desk workflows using advanced, multilingual voice assistants. Designed for clinics, hospitals, and medical practices, Talkie.ai’s voicebots handle appointment scheduling, prescription refills, reminders, data collection, and FAQs-freeing up staff, reducing operational costs, and improving patient access. The platform integrates with EHR and telephony systems, supports over 15 languages, and operates 24/7 to ensure no patient call goes unanswered. With robust security, including SOC 2 Type II and HIPAA compliance, Talkie.ai delivers reliable, private, and customizable voice automation for modern healthcare providers.

    Key Features

    • Automated Appointment Scheduling & Reminders:
      Book, reschedule, or cancel appointments, and send smart reminders to reduce no-shows.

    • 24/7 Multilingual Voice Assistants:
      Handle patient calls in 15+ languages, anytime, without wait times.

    • Prescription Refills & Data Collection:
      Collect refill requests, patient symptoms, and information for staff review.

    • Smart Call Routing:
      Direct patients to the right department or provider based on natural language, not button presses.

    • Automated FAQs:
      Instantly answer 30+ common questions, reducing front desk workload.

    • EHR & Telephony Integration:
      Seamless two-way data transfer with major healthcare and phone systems.

    • Customizable Workflows:
      Tailor voicebots to match each clinic’s unique processes and needs.

    • Security & Compliance:
      SOC 2 Type II certified, HIPAA-compliant, and uses advanced encryption for patient data.

    • Analytics & Reporting:
      Detailed call logs and formatted reports for staff efficiency and operational insights.

    • Rapid Deployment:
      Go live in days and automate up to 85% of repetitive calls.

    Use Cases

    • Automating patient scheduling, reminders, and cancellations

    • Managing prescription refills and patient follow-ups

    • Collecting patient information and triaging calls

    • Answering FAQs and reducing call center volume

    • Promoting checkups, seasonal campaigns, and preventive care

    • Multilingual support for diverse patient populations

    Model Selection

    • Voice Assistant Customization:
      Configure workflows, languages, and responses for each healthcare provider.

    • Integration Options:
      Connect with EHRs, telephony, and CRM systems as needed.

    Getting Started

    Talkie.ai empowers healthcare providers to deliver better patient access, reduce staff burnout, and automate routine calls-improving efficiency and patient satisfaction with secure, intelligent voice AI.