Swavo

Swavo: AI Business OS e Voice Agent per PMI italiane

Swavo is an AI-powered business operating system designed for Italian small and medium service businesses. It integrates an AI voice agent, Giulia, who responds to customer calls and WhatsApp messages, manages bookings and tickets, and connects to core business operations in a single streamlined platform.

Key Features

• AI Voice Agent (Giulia): Answers phone calls 24/7, books appointments, manages orders, and handles customer requests in multiple languages, reflecting the business tone.
• WhatsApp Integration: Giulia manages chats, sends confirmations, reminders, and quotes via WhatsApp with natural, personalized responses.
• Unified Business Platform: Includes CRM, calendar, ticketing, billing, automations, and integrations with external tools and payment systems.
• Quick Onboarding: Set up company data and service lists instantly using only your website address or VAT number.
• Multi-sector Personalization: Configurable to support restaurants, technical assistance, healthcare practices, beauty and wellness, and automotive workshops.
• GDPR Compliant EU Hosting: Data are hosted in the EU with compliance to local privacy regulations.
• API and Automation: Seamlessly integrate and automate workflows using APIs, webhooks, Zapier, and Make.
• Flexible Pricing: Offers pay-as-you-go, monthly, and enterprise-level plans with scalable credits and no hidden costs.

Use Cases

• Restaurants handling table reservations and takeaway orders efficiently
• Technical service businesses automating customer support and intervention booking
• Healthcare practices scheduling and confirming patient appointments
• Beauty salons and wellness centers managing client bookings and reminders
• Automotive workshops handling service, tire, and revision appointments
• Other service-based SMEs looking for integrated call and operations management

Getting Started

• Website: https://swavo.ai

Swavo helps Italian service businesses centralize operations and improve responsiveness, letting AI handle multi-channel customer interactions while business owners and teams focus on quality service. The platform is fast to deploy and adapts to a wide range of industry-specific workflows, making it a robust digital partner for SMEs seeking efficiency and growth.