Strada

Strada: AI Phone Call Platform for Insurance Distribution

Strada is an AI-powered phone call platform built specifically for the insurance industry, helping carriers, brokers, and MGAs scale their operations with intelligent agents that handle both sales and service calls around the clock. Strada’s AI agents qualify leads, manage renewals, answer customer queries, and handle payments or appointments-delivering instant, reliable, and cost-effective support without the need for human intervention. The platform is designed to eliminate missed calls, reduce hold times, and provide a seamless, always-available customer experience.

Key Features

• Lead Qualification:
  Instantly prioritizes and qualifies high-value leads, boosting conversion rates with rapid speed-to-lead.

• Renewals & Quote Intake:
  Automates renewal conversations and quote collection to increase retention and streamline sales workflows.

• 24/7 Customer Support:
  Handles inbound and outbound service calls with zero hold time, improving satisfaction and accessibility.

• Appointment Scheduling:
  Schedules meetings and follow-ups conversationally, reducing manual work for agents.

• Live Actions:
  Sends SMS, emails, transfers calls, or triggers custom workflows during live conversations.

• Knowledge Base Integration:
  Turns your content into instant, accurate answers for callers.

• Post-Call Workflows:
  Automates CRM, AMS, and API updates after each call for smooth operations.

• Scalable Inbound & Outbound Calls:
  Handles thousands of calls simultaneously, ensuring no call goes unanswered.

• Testing & Evaluation:
  Built-in tools to test, evaluate, and ensure accuracy and reliability of AI agents.

• Enterprise-Grade Security:
  SOC 2 Type 2 certified, with data isolation, privacy controls, and regular penetration testing.

Use Cases

• Automating lead qualification and sales calls for insurance brokers and MGAs

• Managing policy renewals and quote intake at scale

• Providing 24/7 customer support with instant answers and no hold times

• Scheduling appointments and follow-ups automatically

• Integrating with CRM and AMS systems for seamless post-call workflows

• Reducing operational costs while increasing customer satisfaction and retention

Getting Started

Website: getstrada.com

Demo & Contact: Request a personalized demo or contact the Strada team via the website.

Learn More: Explore features, integration options, and security details on the official site.

Strada empowers insurance organizations to deliver faster, smarter, and more trusted experiences at scale-eliminating missed calls, reducing costs, and enabling teams to focus on what matters most: growing their business and serving their clients.