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    Samora AI

    Samora AI

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    Platform

    Automate high-volume inbound and outbound calls with multilingual voice agents.

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    About Samora AI

    Samora AI: Natural-sounding voice agents, built for reliability

    Backed by Y Combinator, Samora AI provides a platform to automate high-volume inbound and outbound calls using multilingual agents. Users can describe their call flows and goals in plain language, and Samora handles the agent design, testing, integrations, deployment, monitoring, and escalation. The service is designed for minimal engineering effort, with no prompt tuning or call center operations required. It has been trusted for over 1 million calls.

    Key Features

    • Call Handling and Control: Features predictable, policy-driven behavior with strict intent and action controls.

    • Natural Voice: Enables low-latency, natural conversations across over 20 languages and dialects, with capabilities for interruption handling and code switching.

    • Human Handoff: Provides seamless escalation to human agents or Samora-managed operators when confidence drops or edge cases are encountered.

    • CRM Updates: Automatically writes notes, outcomes, and custom fields into your CRM.

    • Omnichannel Support: Coordinates communication across voice, WhatsApp, SMS, and email.

    • Workflow Execution: Integrates with your APIs to trigger actions across your systems before, during, and after calls.

    • Live Monitoring: Offers live visibility into calls, transcripts, and KPIs.

    • Data Protection: Ensures data is encrypted, with strict access controls, and no model training on your data.

    Use Cases

    • Stakeholder Communication: A VP at Signify (Philips) used Samora to speak to thousands of stakeholders instantly and reactivate users.

    • Beneficiary Outreach: An Innovation Lead at UNICEF utilized Samora to reach beneficiaries with limited connectivity and literacy in their own languages, helping them discover career and upskilling opportunities.

    Getting Started

    Samora AI offers a process to go live in one week, which includes three steps:

    • Define: Align on call flows and goals.

    • Build: Samora designs, tests, and hardens agents across edge cases.

    • Launch: The agent is deployed and connected to your systems and workflows.

    To begin, you can book a demo on their website.

    Website: https://www.samora.ai