Rondah

Rondah: AI Receptionist for Dental Service Organizations (DSOs)

Rondah is an AI-powered receptionist platform designed specifically for Dental Service Organizations (DSOs) and multi-practice dental groups. The platform automates front-office operations by deploying custom AI agents for each practice, enabling seamless scaling across multiple locations. Rondah’s AI agents handle, log, and analyze all inbound calls, track appointment scheduling efficiency, and aggregate data into a unified dashboard for organization-wide insights.

With Rondah, DSOs can monitor call activity, understand who is calling and why, and review AI-managed conversations to optimize patient conversion and front-office performance. The system offers robust analytics on call outcomes and appointment conversions, helping dental organizations identify trends, improve scheduling efficiency, and enhance patient experience at scale.

Rondah is fully HIPAA compliant, uses two-way encryption, and hosts data on secure cloud infrastructure, ensuring best-in-class security and privacy for all patient interactions.

Key Features

• Custom AI Receptionist Agents:
  Tailored for each dental practice and scalable across all locations.

• Automated Call Handling:
  AI agents answer, log, and manage patient calls and appointment scheduling.

• Unified Analytics Dashboard:
  Aggregates call and appointment data from all practices for organization-wide visibility.

• Call Logging & Conversation Review:
  Analyze who calls in, call reasons, and review AI-managed conversations.

• Performance Tracking:
  Measure appointment conversion rates and front-office efficiency.

• HIPAA Compliance:
  Adheres to strict security and privacy standards, with BAAs and two-way encryption.

• Secure Cloud Hosting:
  Data is stored and encrypted with leading global cloud providers.

Use Cases

• Automating front-office call answering and appointment scheduling for dental practices

• Monitoring and improving patient conversion rates across multiple locations

• Gaining actionable insights into call reasons and scheduling efficiency

• Ensuring compliance and data security in patient communications

Model Selection

• Custom AI Agent per Practice:
  Each location receives a tailored AI receptionist for optimal performance.

• Centralized Analytics:
  Organization-wide dashboard for DSOs and multi-site dental groups.

Getting Started

• Website: rondah.ai

• Product Overview: See homepage for details on features and benefits

• Security & Compliance: Information on HIPAA compliance, encryption, and cloud hosting

• Contact: Use the website to request a demo or more information

Rondah empowers dental organizations to automate and optimize front-office operations, delivering secure, scalable, and data-driven patient communication across all practices.