Revia

HeyRevia: AI Contact Center Agent for Healthcare Operations

HeyRevia is an AI-powered contact center agent platform designed to autonomously handle high-impact communication workflows in healthcare. By replacing traditional BPOs and human representatives, HeyRevia automates complex processes such as credentialing, insurance verification, prior authorization, prescription follow-ups, and billing inquiries-delivering results faster, more reliably, and at a fraction of the cost of human teams.

Key Features

• Autonomous Workflow Execution:
  Executes credentialing, insurance verification, authorizations, prescription follow-ups, billing, and claims without human intervention.

• Unified Communications Platform:
  Integrates calls, transcripts, emails, SMS, and faxes into a single interface, eliminating silos and improving coordination.

• AI Co-Pilot:
  Automates repetitive tasks, generates transcripts and summaries, and frees human agents to focus on strategic work.

• Rapid SOP Conversion:
  Converts standard operating procedures into streamlined, automated workflows within minutes, reducing training and setup time.

• Self-Learning and Reliable:
  Continuously refines its processes, self-corrects, and retains knowledge indefinitely for consistent, accurate performance.

• Cost-Efficient and Scalable:
  Handles hundreds of communications daily, scaling output up to five times that of traditional teams, without the need for hiring or training.

• 24/7 Availability:
  Operates around the clock, ensuring no missed calls or delays in communication.

• HIPAA Compliant and Secure:
  Built for healthcare, with compliance and security at its core.

Use Cases

• Credentialing and onboarding of healthcare professionals

• Insurance verification and prior authorization

• Prescription follow-ups and pharmacy coordination

• Billing, claims, and patient inquiries

• Automating and scaling patient communications without increasing staff

Model Selection

• Healthcare-Optimized AI Agents:
  Pre-configured for common healthcare workflows, with the ability to customize for unique operational needs.

• Custom Workflow Builder:
  Design and deploy new workflows rapidly using your organization’s SOPs.

Getting Started

• Website: heyrevia.ai

• Product Overview: Visit the homepage for detailed capabilities and workflow examples.

• Book a Call: Schedule a personalized demo or consultation directly from the site.

• Contact & Support: Reach out via the Contact page for questions or tailored onboarding.

• FAQ: Explore frequently asked questions to learn more about setup, compliance, and integration.

HeyRevia empowers healthcare organizations to modernize and scale their contact center operations-delivering faster, more reliable, and cost-effective patient and provider communications through advanced AI automation.