Recept AI

Recept AI

Recept AI is a French AI telephone secretary for dental and medical practices, operated by Budgie SAS in Paris. It answers incoming patient calls in French, identifies the reason for the call, and books, changes or cancels appointments directly in the practice software. The company says it focuses on dentistry, ophthalmology and radiology, and that more than 2,000 practitioners in more than 500 centers and practices use it.

Key Features

• 24/7 call answering: The voice agent picks up every call, answers frequent questions and flags emergencies to the practice team.

• Appointment management: It books, modifies and cancels appointments in LogosW, Julie and Doctolib, and frees slots after cancellations.

• Multichannel confirmations: Appointment confirmations and reminders go out by SMS, email, WhatsApp or voice call.

• Patient platform: Calls, SMS, emails and messages land in one dashboard, with call transcripts and timestamps.

• Configurable rules: Practices set appointment reasons, emergency handling, transfer rules and the time slots when the AI answers.

Use Cases

• Dental practices: Handle phone booking and patient questions without tying up the front desk.

• Ophthalmology and radiology centers: Manage appointment requests with specialty vocabulary and reasons.

• No-show reduction: Send confirmation and reminder messages before appointments.

• After-hours coverage: Answer calls at night and on weekends and route urgent cases to the team.

Getting Started

Pricing is quoted per practice; you can book a demo at https://rcpt.ai/demo