Voice AI / Space
    Submit
    Back
    Plivo

    Plivo

    Visit Website
    Platform

    Cloud communications platform with voice and messaging APIs worldwide.

    Plivo banner

    About Plivo

    Plivo: Enterprise Communications Platform with AI Agents

    Plivo is a comprehensive cloud-based communications platform that provides businesses with programmable SMS, voice, and AI agent capabilities across 190+ countries. The platform combines enterprise-grade API infrastructure with purpose-built AI agents to automate customer conversations and streamline business communications at scale.

    Key Features

    • AI Agents for Customer Engagement:
      Purpose-built AI agents that convert visitors, send timely promotions, and resolve inquiries instantly across SMS, Voice, WhatsApp, and Chat channels 24/7.

    • Global SMS and Voice APIs:
      Programmable messaging and voice capabilities with direct carrier relationships across 1,600+ networks, ensuring high deliverability and reliability worldwide.

    • Enterprise-Grade Infrastructure:
      Premium carrier network with connectivity in 190+ countries, designed for scalability, security, and reliability at global scale.

    • Developer-Friendly Integration:
      Simple APIs with server-side SDKs in Java, C#, Python, PHP, Ruby, Node.js, and Golang, plus reusable templates for faster implementation.

    • Advanced Voice Features:
      Voice API platform with queueing, real-time call notifications, detailed debug logs, and conference calling capabilities.

    • Call Center Solutions:
      Integration with existing call center software and phone systems, with call recordings, logs, and billing information stored on the platform.

    • Two-Factor Authentication:
      SMS-based and voice-based OTP delivery for secure customer authentication and verification processes.

    Use Cases

    • Customer notifications, alerts, and marketing campaigns via SMS

    • Two-factor authentication and security verification systems

    • Interactive voice response systems and automated customer support

    • Call center operations and conference calling solutions

    • E-commerce, healthcare, finance, and logistics communication needs

    • Customer conversion and engagement automation across multiple channels

    Performance Benefits

    • High Deliverability: Direct carrier partnerships ensure reliable message and call delivery

    • Global Reach: Coverage across 190+ countries with localized carrier relationships

    • Scalability: Pay-as-you-go pricing structure that scales with business growth

    • Fast Integration: Faster time to market with comprehensive APIs and documentation

    Getting Started

    • Website: https://www.plivo.com

    • Free Trial: Sign up for free trial credits to test platform capabilities

    • Developer Resources: Access comprehensive API documentation and SDKs

    • Volume Pricing: Contact for enterprise pricing and custom solutions

    Plivo transforms business communications by combining reliable global SMS and voice infrastructure with intelligent AI agents, enabling companies to automate customer conversations, improve engagement, and scale communications efficiently across multiple channels worldwide.