Phonely

Phonely: Multilingual, Data-Driven AI Voice Agents for Customer Interactions

Phonely is a next-generation AI voice platform that automates and optimizes customer phone support, sales, and service at scale. Phonely’s AI agents can be trained on your own data, speak over 100 languages and accents, and integrate seamlessly with your business software to handle calls, bookings, payments, CRM updates, and more-delivering natural, human-like conversations and actionable analytics for every interaction.

Key Features

• Trained on Your Data:
  Connect data sources, upload files, or add websites to instantly train your AI agent for accurate, brand-specific conversations.

• Multilingual, Multivoice Support:
  100+ natural-sounding voices, voice cloning, and seamless turn-taking in any language or accent.

• Real-Time Integrations:
  Instantly schedule appointments, update CRMs, check tracking, process payments, and modify billing-directly from the call.

• AI-Powered Analytics:
  Record, transcribe, and analyze every call with AI-driven insights and summaries to optimize every customer interaction.

• Natural Conversation:
  Human-like, low-latency voice agents that handle complex workflows and adapt to caller intent.

• Voice Cloning:
  Create unique AI voices or replicate your brand’s voice for consistent customer experience.

• Enterprise-Grade Security:
  SOC II, HIPAA, and ISO certified, built for high reliability and compliance in sensitive industries.

• Scalable Performance:
  Handles over 1 million concurrent calls, with 50%+ cost reduction and 0-second time-to-lead.

• Customizable Workflows:
  Design intelligent, multi-step workflows that fit your business processes, with escalation and handoff options.

• Plug-and-Play Deployment:
  Get started with 500 free minutes and scale instantly as your needs grow.

Use Cases

• Contact Centers & BPOs:
  Automate inbound and outbound support, reduce wait times, and cut costs.

• Healthcare:
  Schedule appointments, handle refills, and manage patient communications securely.

• Insurance & Financial Services:
  Process claims, verify information, and handle payments with compliance.

• SMBs & Enterprises:
  Manage bookings, lead qualification, order tracking, and customer support.

• Global Operations:
  Serve customers in any language, accent, or region with consistent quality.

Model Selection

• Industry-Tuned Agents:
  Pre-built models for healthcare, insurance, BPOs, SMBs, and more.

• Custom AI Agents:
  Train on your own data, workflows, and brand voice for bespoke solutions.

Getting Started

• Website: phonely.ai

• Free Trial: Start with 500 free minutes.

• Integrations: Connect to your CRM, scheduling, payment, and support tools.

• Book a Demo: Request a personalized demo or workflow consultation.

• Support: Access technical support and onboarding resources directly from the platform.

Phonely delivers a seismic shift in phone support and customer engagement-combining multilingual, human-like AI with powerful analytics and seamless business integration to supercharge every call and optimize every interaction.